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Average :   4.9
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Posted 90 days ago.
It was a great day to by a Jee...
It was a great day to by a Jeep and I came to the right place and found the right salesman.
HEATH S, ASHEVILLE, AL, Sales Customer
April 10, 2018
Posted 87 days ago.
Mark is an exemplary represent...
Mark is an exemplary representative for the Benchmark dealership. He was very attentive, asking questions to understand my needs before recommending several vehicles in the Grand Cherokee inventory. He responded to my questions with clear, accurate information to help me determine which vehicle features best met my driving needs and habits. When I realized that the vehicle I liked did not have blind spot detection, Mark drove through the entire lot several times, retrieving other vehicles with that safety feature. He was determined to find the perfect SUV for me. I love my new Trailhawk. It's a solid, secure and plush ride, with beautiful interior and excellent sound system. Its V-8 engine has tremendous acceleration. Benchmark's financial officer presented the offer for my trade-in in a clear, comprehensive manner. He presented several service programs and recommended the package that best met my driving needs without any pressure to chose a more expensive option. I visited three different car dealerships that day. I rate Benchmark's sales representatives and vehicles far ahead of those competitors. With Benchmark, I feel that I'm a valued individual whose needs are of utmost concern to them, both at point of sale and in future years.
PAMELA B, BIRMINGHAM, AL, Sales Customer
April 13, 2018
Posted 83 days ago.
A great experience. Sales per...
A great experience. Sales person wasn't pushy and seemed to be in tune with our needs. Best experience ever!!
O, BIRMINGHAM, AL, Service Customer
April 17, 2018
Posted 84 days ago.
Stopped by Benchmark
DONALD D, COLUMBIANA, AL, Service Customer
April 16, 2018
Posted 83 days ago.
Exceptional management and sal...
Exceptional management and salesmen. Mikey got the vehicle I wanted and it arrived at dealership ahead of schedule. No issues whatsoever with the buying process. Finance very thorough with explaining all options available. Van always puts you at ease. Great job explaining features on vehicle. Service always top notch. Tom is the best!! Will always buy from Benchmark!! This was the 7th vehicle I’ve purchased there in 20 years.
LORRIE C, MOODY, AL, Sales Customer
April 17, 2018
Posted 83 days ago.
Jason Mirabito and Rick Besse ...
Jason Mirabito and Rick Besse were great! These guys were friendly, helpful and professional during my recent purchase. Benchmark's excellence is a step above the rest. I've leased or purchased vehicles from Benchmark since 1993, and because of this excellence they continue to have my loyalty as a customer.
FRED J, IRONDALE, AL, Sales Customer
April 17, 2018
Posted 83 days ago.
Your service tech was very pro...
Your service tech was very professional, courteous & direct. I was in for an oil change through your Express Lane & all my needs were taken care of in an expedient manner. All personnel I had contact with should be considered as an asset to Benchmark. Good job.
WILBUR B, PINSON, AL, Service Customer
April 17, 2018
Posted 83 days ago.
My experience was satisfactory...
My experience was satisfactory in every way.
MELVIN H, BIRMINGHAM, AL, Service Customer
April 17, 2018
Posted 82 days ago.
Always get good service
FRANK A, MOUNTAIN BROOK, AL, Service Customer
April 18, 2018
Posted 81 days ago.
Jason Mirabito did a great job...
Jason Mirabito did a great job in a number of areas. He didn’t try and force me into something I didn’t want. He was accommodating to my schedule and what I needed when I needed it, and most importantly he didn’t play any games. This deal, and the way he treated me, will ensure I go back to him for any future Jeep needs.
MICHAEL R, BIRMINGHAM, AL, Sales Customer
April 19, 2018
Posted 77 days ago.
Quick to get started and finis...
Quick to get started and finished the repairs.
JEFFREY S, CALERA, AL, Service Customer
April 23, 2018
Posted 73 days ago.
Easy in and out with express s...
Easy in and out with express service. Attention to details about servicing my minivan much appreciated.
PAULA R, BIRMINGHAM, AL, Service Customer
April 27, 2018
Posted 73 days ago.
Very Timely
NANCY B, STEELE, AL, Service Customer
April 29, 2018
Posted 69 days ago.
I needed something affordable ...
I needed something affordable and quickly. I was able to find a car, apply online and pick the car up with no hassles at all.
TAMELA S, BIRMINGHAM, AL, Sales Customer
April 30, 2018
Posted 69 days ago.
My car was serviced in a timel...
My car was serviced in a timely manner and all issues addressed.
PAMELA D, HOOVER, AL, Service Customer
April 30, 2018
Posted 69 days ago.
Quick and easy.
GEORGE J, BIRMINGHAM, AL, Service Customer
April 30, 2018
Posted 68 days ago.
I appreciate the fast service ...
I appreciate the fast service and prompt attention. Servicing my Grand Cherokee at the dealership continues to provide trouble free ownership.
JAMES J, VESTAVIA HILLS, AL, Service Customer
May 01, 2018
Posted 66 days ago.
I have enjoyed my Jeep Cheroke...
I have enjoyed my Jeep Cherokee and the guys in the service department really take care of my Jeep and make me feel like a person and not just another number.
SHANNON E, BIRMINGHAM, AL, Service Customer
May 03, 2018
Posted 63 days ago.
Service was quick and I was ke...
Service was quick and I was kept up to date the whole time , I was never just sitting there wondering what was going on with my car.
CHELISE S, BIRMINGHAM, AL, Service Customer
May 04, 2018
Posted 63 days ago.
Our rep was Mick Britton and h...
Our rep was Mick Britton and he was so very knowledgeable about the vehicles we were interested in. He answered all our questions and was so kind and nice. We would definitely recommend any one come see him n ask for him if they want to know everything about the Jeeps. We appreciate his honesty and his help!!
PAUL W, TRUSSVILLE, AL, Sales Customer
May 05, 2018
Posted 62 days ago.
Your service personnelll kept ...
Your service personnelll kept me well informed throughout the service process!
ROCCO O, BIRMINGHAM, AL, Service Customer
May 08, 2018
Posted 62 days ago.
They are always polite and hel...
They are always polite and helpful. Willing to do what ever it takes to make us Happy with our Service.
LARRY M, STERRETT, AL, Service Customer
May 08, 2018
Posted 62 days ago.
Maintenance scheduled for safe...
Maintenance scheduled for safety recall. Quick drop off and was called by 9am that it was complete.
TOM D, BIRMINGHAM, AL, Service Customer
May 08, 2018
Posted 59 days ago.
Wonderful service!
CLAY D, HELENA, AL, Service Customer
May 11, 2018
Posted 60 days ago.
Went in for 1st service on my ...
Went in for 1st service on my 2018 Wrangler JLU. Tom took me right in, oil change and tire rotation and out in under 30 mins. Service staff is friendly and helpful.
STEVEN U, BIRMINGHAM, AL, Service Customer
May 10, 2018
Posted 54 days ago.
Courteous and efficient
JANET A, PINSON, AL, Service Customer
May 15, 2018
Posted 59 days ago.
Great experience
ANNILAURIE C, BIRMINGHAM, AL, Sales Customer
May 13, 2018
Posted 53 days ago.
I’ve purchased several new veh...
I’ve purchased several new vehicles in my 61 years and by far this was the easiest,quickest,and most pleasant I have experienced
MICHAEL P, PLEASANT GROVE, AL, Sales Customer
May 16, 2018
Posted 55 days ago.
Quick, got exactly the work I ...
Quick, got exactly the work I wanted. No pressure sales.
DARRIN B, MOODY, AL, Service Customer
May 14, 2018
Posted 48 days ago.
Jason Mirabito was the absolut...
Jason Mirabito was the absolute best salesman through the entire process. Our first interaction was over the telephone regarding the vehicle, which had been advertised on the internet. I told him exactly how much money we had to spend with the trade-in, and Jason made the deal happen that day. I was driving from Covington, LA, and Jason checked in with me regularly during my drive to be sure everything was going well. He knew I had five hours to drive home, so he made sure that everything was ready for me to sign when I arrived at the dealership. There were a few glitches with some trim parts on the vehicle having hail damage and some spots on the hood, Jason went above and beyond to get these issues resolved for me with the work to be done back at our local Jeep dealership. He was everything a person could hope for in a salesman.
STEPHANIE I, VESTAVIA HILLS, AL, Sales Customer
May 21, 2018
Posted 55 days ago.
Fast n friendly n I was able t...
Fast n friendly n I was able to pay in advance online
ELAYTCH B, FULTONDALE, AL, Service Customer
May 14, 2018
Posted 54 days ago.
Service was timely, staff kept...
Service was timely, staff kept me informed and completed everything in less than time expected! Extremely professional and courteous!
BETH C, MOUNTAIN BROOK, AL, Service Customer
May 15, 2018
Posted 55 days ago.
For this regular service inter...
For this regular service interval, service reps were very helpful. Service was quick.
NORMAN F, CLAY, AL, Service Customer
May 14, 2018
Posted 54 days ago.
Had my first service done on m...
Had my first service done on my new Jeep. The service Department does the same quality work as the sales folks. Great fast and friendly service.
JACKIE B, BIRMINGHAM, AL, Service Customer
May 15, 2018
Posted 48 days ago.
Actually very pleasant. Bought...
Actually very pleasant. Bought 2 Jeeps in 2 days. Had a little trouble getting a second key for my Jeep but they provided me with a new one.
STEVEN S, TRUSSVILLE, AL, Sales Customer
May 18, 2018
Posted 48 days ago.
Very prompt and efficient. In ...
Very prompt and efficient. In and out. Definitely have a true express lane versus the previous dealership I visited in Hoover.
ROBERT T, BESSEMER, AL, Service Customer
May 20, 2018
Posted 48 days ago.
Tom Williams always treats me ...
Tom Williams always treats me with courtesy and respect. He is an asset to your company. He makes sure that I'm totally taken care of and looks out for me and my vehicle's wellbeing. I highly recommend Benchmark's service department.
CLIF P, MOODY, AL, Service Customer
May 18, 2018
Posted 48 days ago.
The service was exceptionally ...
The service was exceptionally quick! They quoted me a possible time to do the service but it was done in 1/3 of that time!
BEVERLY S, BIRMINGHAM, AL, Service Customer
May 18, 2018
Posted 48 days ago.
Great experience. Pleasant in...
Great experience. Pleasant interaction and work performed as requested. Communication during the process was excellent.
O, BIRMINGHAM, AL, Service Customer
May 18, 2018
Posted 48 days ago.
Tom was great
DONNIE LYNN W, BIRMINGHAM, AL, Service Customer
May 19, 2018
Posted 46 days ago.
THIS WAS THE BEST ID EVER BEEN...
THIS WAS THE BEST ID EVER BEEN TREATED WHILE BUYING A CAR, AND IVE BOUGHT A FEW OVER THE YEARS. THANK GUYS GREAT JOB.
DARRICK B, ANNISTON, AL, Sales Customer
May 23, 2018
Posted 45 days ago.
Efficient. Honest. Transparent...
Efficient. Honest. Transparent. Outstanding experience
JAMES S, TUSCALOOSA, AL, Sales Customer
May 24, 2018
Posted 34 days ago.
I came in on a Saturday mornin...
I came in on a Saturday morning to get an oil change as I was headed out of town on a 5 hour road trip. The man that helped me, Tanner was very nice and said that tire rotation was included in the current package I have. When I said that I was pressed for time he explained that the tires would be rotated while someone else was changing the oil. He was extremely nice. The process took a lot less time than I expected. Great service on my Jeep and Great customer service.
BRANDY B, CHELSEA, AL, Service Customer
June 05, 2018
Posted 41 days ago.
I had a great experience at Be...
I had a great experience at Benchmark! My salesperson Jason Mirabito was friendly, knowledgeable, honest, and always willing to answer my many questions. They had the exact SUV I wanted with the right price. I drove from south Alabama to do business with them.
CHRISTY H, OPP, AL, Sales Customer
May 29, 2018
Posted 41 days ago.
Richard Kennedy was very helpf...
Richard Kennedy was very helpful concerning my visit to have service work on my truck.
TERRY G, BIRMINGHAM, AL, Service Customer
May 29, 2018
Posted 40 days ago.
Friendly service writer. Timel...
Friendly service writer. Timely, professional service. Pleasant waiting environment.
JOHN H, BIRMINGHAM, AL, Service Customer
May 30, 2018
Posted 35 days ago.
Jason was great to work with! ...
Jason was great to work with! Loving my new Jeep Grand Cherokee!!
CINDY K, WINFIELD, AL, Sales Customer
June 04, 2018
Posted 38 days ago.
Excellent service.
BILLY P, HOOVER, AL, Service Customer
June 03, 2018
Posted 33 days ago.
Tanner, the Express Service Wr...
Tanner, the Express Service Writer, provided exceptional customer service for this visit. He also stepped up and took measures to cure a previous improperly charged service that should have been covered under warranty.
JAMES W, LEEDS, AL, Service Customer
June 06, 2018
Posted 32 days ago.
I used the Express Lane to hav...
I used the Express Lane to have the oil changed in my Jeep Cherokee. I was out of the in about a half hour, which included repairing a tire with a nail in it that they found.
RANDALL L, CHELSEA, AL, Service Customer
June 07, 2018
Posted 32 days ago.
You guys are head and shoulder...
You guys are head and shoulders above every one else.
DONALD M, PELL CITY, AL, Service Customer
June 07, 2018
Posted 31 days ago.
Friendly fast service!! Just w...
Friendly fast service!! Just what I want thanks
ROY A, BIRMINGHAM, AL, Service Customer
June 08, 2018
Posted 31 days ago.
Everyone was very friendly and...
Everyone was very friendly and the service was done in a reasonable time.
RITA I, SYLACAUGA, AL, Service Customer
June 08, 2018
Posted 31 days ago.
Left my vehicle for them to w...
Left my vehicle for them to work on while I was out of town. They completed the work in a timely fashion and did not rape me the way the Mercedes dealership does. I highly recommend benchmark Chrysler!
ROBERTS H, BIRMINGHAM, AL, Service Customer
June 08, 2018
Posted 28 days ago.
Excellent service!!! Prompt an...
Excellent service!!! Prompt and quick responses. Was given a rental car since it would take 3-4 days to fix my car. When i had trouble with the first rental car i was given another car immediately. Everyone was very pleasant and friendly
CARLA K, IRONDALE, AL, Service Customer
June 11, 2018
Posted 27 days ago.
Great experience. Good people...
Great experience. Good people, good service at a competitive price. Thank You!!
O, BIRMINGHAM, AL, Service Customer
June 12, 2018
Posted 25 days ago.
Great
RONALD B, BIRMINGHAM, AL, Service Customer
June 14, 2018
Posted 26 days ago.
Quick and easy. Friendly peopl...
Quick and easy. Friendly people. After 20 years as a customer, I know what to expect.
MICHAEL M, HOOVER, AL, Service Customer
June 13, 2018
Posted 25 days ago.
Great
RONALD B, BIRMINGHAM, AL, Service Customer
June 14, 2018
Posted 26 days ago.
Service was performed quickly ...
Service was performed quickly ,and I was able to wait in a comfortable area. Everyone be that I spoke with was very polite.
JILL B, BIRMINGHAM, AL, Service Customer
June 13, 2018
Posted 25 days ago.
everything was taken care of v...
everything was taken care of vary fast and they explaned how to use my gps that they fixed the cost seemed to be very good also was a good experience
THOMAS U, HOOVER, AL, Service Customer
June 14, 2018
Posted 25 days ago.
N/A
RAUL D, GARDENDALE, AL, Service Customer
June 14, 2018
Posted 24 days ago.
The purchase of our 2018 Chrys...
The purchase of our 2018 Chrysler 300L was a wonderful experience. From the first moment that I contacted Jason on the Internet about purchasing a new Chrysler 300 to the moment of delivery, we found the whole sales staff and personal to be very friendly, efficient, and helpful in every way. Jason Mirabito is an excellent Sales person. Every question I asked on the internet, he answered in "seconds". His knowledge and ability to help me make a decision to purchase is quite commendable. We appreciate his help and for working with us to get the best deal we could get on a new Chrysler. When we arrived at the dealership the next day, the car we were purchasing was ready to go, and within minutes after we drove up to the front of the dealership, the process of appraising our trade-in, and completing our purchase was underway, The finance manager was very clear and responsible in getting all the paperwork completed for our purchase, and explained in detail all about our financing, insurance, and also the "extended" coverage on our new Chrysler. Again, it was no time before all the paperwork was completed and we were ready to leave the dealership. To have purchased a new car at Benchmark Chrysler was the way that "Car Trading" should be done, and I would surely recommend anyone to go to this dealership to make a new or used car purchase. Thank you guy's for a wonderful experience of making a new car purchase! John and Norma Meadows
NORMA M, PHENIX CITY, AL, Sales Customer
June 17, 2018
Posted 24 days ago.
Fantastic service and a pleasu...
Fantastic service and a pleasure doing business with a great dealerships
RICHARD G, SUGAR HILL, GA, Sales Customer
June 16, 2018
Posted 21 days ago.
Everyone was so nice and pleas...
Everyone was so nice and pleasant. The dealership is so clean and visually appeal ing
DENISA N, BIRMINGHAM, AL, Service Customer
June 18, 2018
Posted 21 days ago.
I was in the area of the deale...
I was in the area of the dealership. I walked in. Talked to service agent about servicing my truck. He said, no problem. Got my truck in and out in a timely manner. 2 thumbs up
MATTHEW G, HELENA, AL, Service Customer
June 18, 2018
Posted 19 days ago.
Good service without high pres...
Good service without high pressure pushing other services.
STEVE C, LEEDS, AL, Service Customer
June 20, 2018
Posted 20 days ago.
Got my oil change and tires ro...
Got my oil change and tires rotated. Great price, fellas at thebserviceedesk were friendly
SCOT H, VESTAVIA, AL, Service Customer
June 19, 2018
Posted 19 days ago.
Very good experience. Everyone...
Very good experience. Everyone was very helpful.
CHRISTOPHER L, NORTHPORT, AL, Sales Customer
June 20, 2018
Posted 19 days ago.
Very professional and easy to ...
Very professional and easy to make the transaction happen quickly.
G, JACKSONVILLE, FL, Sales Customer
June 20, 2018
Posted 18 days ago.
Friendly, prompt
J L, COLUMBIANA, AL, Service Customer
June 21, 2018
Posted 18 days ago.
Truly exceptional customer ser...
Truly exceptional customer service ever given anywhere this excellent. Everyone were highly respectful and the hospitality was one of a kind. We came 200 miles away to see one of the best experiences we’ve ever had in America since last 16 yrs. Jason Mirabito is infinite times better than anyone out there. People know here how to save your time and get you a great deal and always keep you smiling.
MOHAMMED A, ALPHARETTA, GA, Sales Customer
June 21, 2018
Posted 17 days ago.
My salesman Jason Marabito was...
My salesman Jason Marabito was great! He is very professional and knowledgeable about the vehicle I purchased. He went over everything with me. I will definitely be sharing my wonderful experience at Benchmark!!!!!!!!!
SHIRLEY P, ALABASTER, AL, Sales Customer
June 23, 2018
Posted 17 days ago.
Quick easy service
ANNA A, TRUSSVILLE, AL, Service Customer
June 22, 2018
Posted 17 days ago.
Working with Guy, Mike, and Va...
Working with Guy, Mike, and Vann was a pleasure. This is my second vehicle from Benchmark and I'm looking forward to my 3rd.
KEVIN L, BIRMINGHAM, AL, Sales Customer
June 23, 2018
Posted 17 days ago.
Little busy today, but for a S...
Little busy today, but for a Saturday it was fine.
CLAUDIA J, ALABASTER, AL, Service Customer
June 23, 2018
Posted 13 days ago.
Great service!
GEORGE G, MOODY, AL, Service Customer
June 26, 2018
Posted 11 days ago.
I was traveling and had a prob...
I was traveling and had a problem and they handled it for me
VIRGINIA W, PEA RIDGE, AR, Service Customer
June 27, 2018
Posted 11 days ago.
Benchmark is the only dealer w...
Benchmark is the only dealer who has worked on my Jeep for the past six years. They are prompt, friendly, and professional.
SCOTT C, BIRMINGHAM, AL, Service Customer
June 27, 2018
Posted 11 days ago.
Extremely Efficient Employees,...
Extremely Efficient Employees, service was performed quickly and I was in and out in less than an hour! Great job!
ROBERT M, MAYLENE, AL, Service Customer
June 27, 2018
Posted 7 days ago.
Excellent staff
MARCUS C, MOUNTAIN BRK, AL, Service Customer
June 30, 2018
Posted 7 days ago.
Just stopped in without an app...
Just stopped in without an appointment and they took my Van immediately for an oil and filter change. Personnel were very friendly and the waiting accommodations were very nice. They had performed the work in about 30 minutes and the cost was in line with others. Delivered the car out front and I was off and running. Great experience and will definitely go back.
ARTHUR F, CHELSEA, AL, Service Customer
July 01, 2018
Posted 7 days ago.
I was very pleased with the ex...
I was very pleased with the excellent customer service that I received while making my purchase at Benchmark. I was able to look around for a while and get a feel for the different models that I was interested in before I was approached by Mick Britton. I had looked at the website prior to my visit and I knew what I was interested in, but I was glad that I had time to look around on my own first. Mick was extremely polite and helpful, and he made me feel very relaxed while making my first solo purchase of a new vehicle. I did not feel pressured, nor did I feel I was being influenced or pushed in any way. Mick was very kind and pleasant, and he was willing to answer all of my questions without making me feel awkward. He was very accomodating and I was pleased with the purchase that I made; I felt that I received a good and fair deal. The dealership itself was very cool, clean and spacious, and the salespeople were all polite and professional. As this was my first vehicle purchase in twenty years, I cannot stress enough the importance of how comfortable Mick made me feel while I made my decision. I am a return Jeep customer, and I am sure that I will be again in the future (perhaps it will not be quite so long next time). Thanks to Mick for his outstanding customer service, and to your dealership for providing me with a Jeep that I am thrilled to own.
MONA G, IRONDALE, AL, Sales Customer
July 01, 2018
Posted 6 days ago.
Friendly staff.
RICK S, BIRMINGHAM, AL, Service Customer
July 02, 2018
Posted 6 days ago.
The only thing I was not happy...
The only thing I was not happy about was when I purchased the car I bought the Master Mechanic oil change and tire rotation package. I was told this had expired even though I hadn’t used them all. I wouldn’t recommend nor will I purchase anything like that again. I have always brought this vehicle to your dealership for all it’s servi since I purchased the car new. Doesn’t seem to be a good way to keep customers coming back?
MARK J, ALABASTER, AL, Service Customer
July 02, 2018
Posted 4 days ago.
Our salesman, Mick, is very kn...
Our salesman, Mick, is very knowledgeable and works to earn your business. Very pleasant buying experience. Finance department was very professional as well. 2nd vehicle I have purchased from Mick this year.
MARK S, BIRMINGHAM, AL, Sales Customer
July 05, 2018
Posted 3 days ago.
Always receive fast and friend...
Always receive fast and friendly service when I come.
TONY L, BIRMINGHAM, AL, Service Customer
July 06, 2018
Posted 4 days ago.
Quick recall repair.
EDWIN P, TRUSSVILLE, AL, Service Customer
July 05, 2018
Posted 3 days ago.
Excellent dealership. Nice fr...
Excellent dealership. Nice friendly people.
JAMES W, TUSCALOOSA, AL, Sales Customer
July 06, 2018
Posted 3 days ago.
Great efficient service. Clea...
Great efficient service. Clean environment (which is very much appreciated). Good job.
DENNIS P, PINSON, AL, Service Customer
July 06, 2018
Posted 0 days ago.
Every thing was great except f...
Every thing was great except for the wait time!!
BEVERLY K, BIRMINGHAM, AL, Service Customer
July 09, 2018
Posted 3 days ago.
The whole process from initial...
The whole process from initial visit to closing the sale was exceptionally smooth, comfortable and highly relational. Well done to Branson Montgomery in an excellent purchasing experience!
WILLIAM D, CHELSEA, AL, Sales Customer
July 08, 2018
Posted 0 days ago.
Was greeted with a warm smile ...
Was greeted with a warm smile and firm handshake. Staff was friendly and attentive to my time. Work was performed in a timely and professional manner.
RAYMOND E, VESTAVIA HILLS, AL, Service Customer
July 09, 2018
Posted 87 days ago.
Above average as compared to o...
Above average as compared to other dealership service departments I have been to in the past.
BRAD M, BIRMINGHAM, AL, Service Customer
April 13, 2018
Posted 81 days ago.
The layout of the place wasn’t...
The layout of the place wasn’t friendly to newcomers, difficult to tell where to go. Very little guest parking. However, the personnel were curteous and knowledgeable, facilities were very clean & neat. Prices are reasonable. As far as I can tell, they did a good job on my truck. I will continue to use them.
CHRIS B, TRUSSVILLE, AL, Service Customer
April 19, 2018
Posted 80 days ago.
I love my Jeep and really like...
I love my Jeep and really liked my sales person (Mark Tisdale). The guys in the service department are great. Unfortunately this visit was for extensive suspension repair after my vehicle had been hit by another vehicle. Benchmark diagnosed the situation--ordered new parts--and did the necessary repair. I am now back on the road and---Benchmarks "with me down the road".
RANDAL S, BIRMINGHAM, AL, Service Customer
April 22, 2018
Posted 73 days ago.
Had an appt on a Friday mornin...
Had an appt on a Friday morning for 7 am. Drop my car off and left two callback phone numbers. Didn’t hear from service department all day. Went by to check on and it had not been looked at all day. Apparently only 2 people for brake service and one didn’t come in to work. Let them know that it was not a problem. Work was completed next morning. We totally understand about personnel issues and appreciate the honesty.
GEORGE G, MOODY, AL, Service Customer
April 29, 2018
Posted 66 days ago.
quick in and out with no appoi...
quick in and out with no appointment
WILLIAM Z, BIRMINGHAM, AL, Service Customer
May 03, 2018
Posted 63 days ago.
Got there early before opening...
Got there early before opening time. Once open I was greeted fairly quickly and my vehicle was done quickly also. Thanks
RANDAL S, BIRMINGHAM, AL, Service Customer
May 04, 2018
Posted 63 days ago.
It was a very easy experience....
It was a very easy experience.
STACEY S, NORTHPORT, AL, Sales Customer
May 07, 2018
Posted 47 days ago.
Everything was good, however I...
Everything was good, however I feel that Dodge does not have confidence in there product by trying to sell me an extended warranty, I remember when your product came with a decent warranty at no charge,I guess those days are gone
DONALD J, CARBON HILL, AL, Sales Customer
May 22, 2018
Posted 41 days ago.
Mick was very patience with me...
Mick was very patience with me as I went in several directions on a car
JOSEPH H, ALABASTER, AL, Sales Customer
May 29, 2018
Posted 24 days ago.
the work was done in a timely ...
the work was done in a timely manner and all the people I talked to were friendly and professional !!!!!
MICHAEL H, GARDENDALE, AL, Service Customer
June 17, 2018
Posted 17 days ago.
Service was good. I think it w...
Service was good. I think it would benefit some who have to bring their vehicles in for service if you had loaner vehicles to use. Alot of the work that has to be done takes around 2-3 hours.
JEFF R, PINSON, AL, Service Customer
June 22, 2018
Posted 17 days ago.
Waiting area was clean and com...
Waiting area was clean and comfortable. Work was performed within the suggested time to complete.
THOMAS C, MOUNTAIN BROOK, AL, Service Customer
June 23, 2018
Posted 10 days ago.
Each time that I have work don...
Each time that I have work done, it is completed very well. The service advisor is very helpful also. It takes much too long to get a service appointment, however. I have been told that it would take 11 - 14 days to get my vehicle into the shop. I use this vehicle for my business and when it is not performing, time is of the essence.
C, PENSACOLA, FL, Service Customer
June 28, 2018
- + Disclaimers