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Average :   4.6
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Posted 30 days ago.
Jeff at Service was outstandin...
Jeff at Service was outstanding before, during and after my car was serviced. He took me in as ‘an energency’ (Which it was) and took care of my situation very efficiently! This is my first experience at Nissan of Melbourne. Impressive start!
SIMON C, ROCKLEDGE, FL, Service Customer
October 19, 2018
JEFFERY PAULSON
Response
Simon, thank you for visiting us, we're glad to hear that Jeff took great care of you and your Altima! We hope we were able to resolve the issue, and we hope we can see you back again in the future!
October 22, 2018
Posted 26 days ago.
My service experience was exce...
My service experience was excellent
T, MELBOURNE, FL, Service Customer
October 23, 2018
KENNETH W BAPTIST
Response
Thank you so much, Terry, excellence is what the team hopes for. We would be happy to work with you again in the future!
October 26, 2018
Posted 25 days ago.
Service was fast and friendly....
Service was fast and friendly. Jeff was wonderful to work with.
ALLISON Q, INDIALANTIC, FL, Service Customer
October 24, 2018
JEFFERY PAULSON
Response
It was great working with you, Allison! We hope Jeff and the team can help out again in the future!
October 25, 2018
Posted 26 days ago.
Today I brought my 2015 Nissan...
Today I brought my 2015 Nissan Frontier into be serviced, as usual they never disappoint. They always greet you with a smile and up beat attitude. Kelly and Jeff in the service department go above and beyond to make your experience exceptional. I highly recommend them.
TINA H, MELBOURNE, FL, Service Customer
October 23, 2018
KELLY NADING
Response
Thank you so much for giving us the chance to work with you, Tina! We'll make sure that Kelly and Jeff both know they did a great job of helping. Let us know if there's anything else we can do for you in the future!
October 26, 2018
Posted 25 days ago.
Great customer service. Work ...
Great customer service. Work was done timely and check out was quick and easy.
ALEX N, MELBOURNE, FL, Service Customer
October 24, 2018
JEFFERY PAULSON
Response
Customer service is what the Nissan of Melbourne team strives for, Alex, thank you so much for letting us know we did a great job. If you need anything else from us, just let us know!
October 26, 2018
Posted 23 days ago.
Salesmen was great. Pleasure t...
Salesmen was great. Pleasure to meet and deal with
LANE P, WEST MELBOURNE, FL, Sales Customer
October 26, 2018
AVENA, EDWARD
Response
Lane, thank you for letting us know, it was great getting to work with you as well! We hope you enjoy your new Altima, and we hope we can help you again next time you need it!
October 26, 2018
Posted 26 days ago.
So glad that I could get my pr...
So glad that I could get my problem taken care of without an appt.
CAROL B, INDIALANTIC, FL, Service Customer
October 23, 2018
KENNETH W BAPTIST
Response
We're always happy to help, Carol, it was great to do so for you! We hope we can see you again in the future!
October 26, 2018
Posted 24 days ago.
They helped me a lot to get a ...
They helped me a lot to get a better interest rate.
LINDA B, PALM BAY, FL, Sales Customer
October 25, 2018
MESSER, MATTHEW
Response
We're always happy to help, Linda. We hope your payments for your Kicks is just right now. Let us know if you need anything else in the future!
October 25, 2018
Posted 25 days ago.
Kelly was great . Work was com...
Kelly was great . Work was completed in a timely manner.
MICHAEL H, SEBASTIAN, FL, Service Customer
October 24, 2018
KELLY NADING
Response
That's fantastic, Michael! We're glad we could help, and we hope we can do so again!
October 25, 2018
Posted 25 days ago.
Service adviser was very helpf...
Service adviser was very helpful and knowledgeable about what I needed to be done
GIRARD A, MELBOURNE, FL, Service Customer
October 24, 2018
MICHAEL JAMES ANTONELLI
Response
That's excellent, Girard, thank you for allowing Michael and the team to help. We hope we can see you back again in the future!
October 25, 2018
Posted 24 days ago.
My first oil change, arrived a...
My first oil change, arrived at 09:30 left at 10:20, awesome !!
PATRICIA S, MERRITT ISLAND, FL, Service Customer
October 25, 2018
KENNETH W BAPTIST
Response
We always strive to give an efficient appointment, Patricia! If there's anything else we can do for you in the future, we'd be happy to work with you again!
October 26, 2018
Posted 24 days ago.
Overall very good as always
SUNG T, PALM BAY, FL, Service Customer
October 25, 2018
KENNETH W BAPTIST
Response
Thank you for letting us know, Sung! We'll see you again next time!
October 26, 2018
Posted 18 days ago.
The check in process is quick ...
The check in process is quick and easy. The waiting area is clean and comfortable. They get you in and out quickly
JOSEPH D, MELBOURNE, FL, Service Customer
October 31, 2018
MICHAEL JAMES ANTONELLI
Response
That's excellent news, Joseph! If you need us again, we're always a call away!
November 01, 2018
Posted 18 days ago.
Came in for an oil change and ...
Came in for an oil change and tire rotation. Greeted perfectly and the service was completed, including a car wash within the hour. I' very pleased with this vehicle and Nissan of Melbourne. Richard Clark.
RICHARD C, BAREFOOT BAY, FL, Service Customer
October 31, 2018
JEFFERY PAULSON
Response
Richard, thank you for stopping by, we're happy to hear that you've been enjoying your new Pathfinder. We hope you continue to do so, and we hope we can work with you again in the future!
November 01, 2018
Posted 18 days ago.
It’s the first time I’ve met ...
It’s the first time I’ve met Kelly and the service department. She was very helpful and pleasant
ROY B, MELBOURNE, FL, Service Customer
October 31, 2018
KELLY NADING
Response
Roy, we're proud to hear that Kelly was helpful and pleasant to work with. We hope you enjoyed your time with us, and we hope we can help you again in the future!
November 01, 2018
Posted 13 days ago.
I enjoyed it
KATRICE J, PALM BAY, FL, Sales Customer
November 05, 2018
MESSER, MATTHEW
Response
That's great to hear, Katrice! Thank you for your feedback! We're excited to hear that you enjoyed your visit and look forward to seeing you again!
November 06, 2018
Posted 10 days ago.
Kelly provided an excellent cu...
Kelly provided an excellent customer service. Highly recommended.
JOSEPH D, PALM BAY, FL, Service Customer
November 08, 2018
KELLY NADING
Response
Customer service is important to our team, Joseph, it's great to know that Kelly could prove that to you. We hope you enjoyed your visit, and we hope we can work with you again!
November 08, 2018
Posted 15 days ago.
Very polite and professional. ...
Very polite and professional. Thanks
YURIY S, PALM BAY, FL, Service Customer
November 03, 2018
MICHAEL JAMES ANTONELLI
Response
Thank you so much for your feedback! We are very happy to hear that you had a good visit! We are always more that happy to help and look forward to seeing you again!
November 06, 2018
Posted 15 days ago.
Always great experience
SANDRA W, PALM BAY, FL, Service Customer
November 03, 2018
KELLY NADING
Response
That's great to hear, Sandra! Thank you so much for your feedback! We are very happy to hear that you always have a great experience with us and look forward to seeing you again!
November 06, 2018
Posted 14 days ago.
all repairs covered under exte...
all repairs covered under extended warranty. 2 tire had nails $30.00 per tire for repair kinda high but the vehicle was there for 3 other repairs so and I used their detail services which I was very pleased with looks like a new car thanks
SHAWN L, PALM BAY, FL, Service Customer
November 04, 2018
MICHAEL JAMES ANTONELLI
Response
Thank you so much for your feedback! We are very excited to hear that you were pleased with the repairs done to your car! We are very happy to help and appreciate your business! Thanks for the feedback!
November 06, 2018
Posted 12 days ago.
The battery died on the wife's...
The battery died on the wife's Altima Sunday. I called and talked to Kelly Monday morning and she got me in as soon as possible and took care of the problem. The job was done in a very reasonable amount of time.
JOHN F, WEST MELBOURNE, FL, Service Customer
November 06, 2018
KELLY NADING
Response
John, thank you for stopping by, we're glad the team could help out! If you or your wife ever have any other issues, the Melbourne team would be happy to help again!
November 07, 2018
Posted 11 days ago.
It was my first time for the...
It was my first time for the car to be serviced. I made a appointment and everything went very well. I was in and out in less than a hour.
THOMAS E, PALM BAY, FL, Service Customer
November 07, 2018
JEFFERY PAULSON
Response
Thomas, we hope your first service was great! Thank you for letting the Melbourne team help out, it was a pleasure to do so. When you're ready for your next service, we hope we can make it even better!
November 08, 2018
Posted 6 days ago.
The service technician was awe...
The service technician was awesome! Very friendly and quick to take care of her customers.
RENEA K, MELBOURNE, FL, Service Customer
November 12, 2018
KELLY NADING
Response
That's excellent, Renea! We hope you had a great time with us, and we hope we can help you again in the future.
November 12, 2018
Posted 10 days ago.
Mike was wonderful and very he...
Mike was wonderful and very helpful, and did everything he could to make getting a new key and battery easy for me. Very nice and professional. I will definitely continue to return for all my car related needs. Great service and overall great experience. Thanks, Mike!
LINDSAY R, INDIALANTIC, FL, Service Customer
November 08, 2018
MICHAEL JAMES ANTONELLI
Response
Thank you for stopping by, Lindsay! We're happy Mike and the team could help, we'll make sure they know they did a great job. If you need us again, we're always happy to help!
November 08, 2018
Posted 10 days ago.
I would always recommend makin...
I would always recommend making an appointment. I arrived at the dealer and they were expecting me, ready to help. Received shuttle ride to work and back. everything went smooth and without any problem.
ARIEL A, PALM BAY, FL, Service Customer
November 08, 2018
KENNETH W BAPTIST
Response
Ariel, thank you for stopping by, we all had a great time working with you! We're glad you enjoyed your visit, and we hope we can help out again!
November 09, 2018
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