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Average :   4.8
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Posted 28 days ago.
Kelly makes car service like a...
Kelly makes car service like a visit to a friend's house.
DOUGLAS A, PALM BAY, FL, Service Customer
December 19, 2018
KELLY NADING
Response
Awesome to hear Douglas! Glad Kelly was so hospitable!
December 21, 2018
Posted 28 days ago.
The service is always prompt a...
The service is always prompt and courteous. Jeff in service is great.
PHYLLIS B E, COCOA BEACH, FL, Service Customer
December 19, 2018
JEFFERY PAULSON
Response
Great to hear Phyllis! We are glad Jeff was able to provide a great experience!
December 21, 2018
Posted 29 days ago.
I love that they had me in and...
I love that they had me in and out in an hour! They even washed my car....a nice touch!
JAMIE B, MELBOURNE, FL, Service Customer
December 18, 2018
KENNETH W BAPTIST
Response
That's great to hear! We are glad your service went so well Jamie! Thanks for the review!
December 21, 2018
Posted 29 days ago.
Denva was available immediatel...
Denva was available immediately on my arrival and was very receptive to my needs, which admittedly were somewhat difficult to achieve. However, Denva and the finance team did everything they could to make the deal work, and it ultimately did. They were straightforward and fair which is all that one can ask for!
MATTHEW H, ROCKLEDGE, FL, Sales Customer
December 18, 2018
MCKENZIE, DENVA
Response
Awesome to hear Matthew! We appreciate the positive feedback and we look forward to having you back next time!
December 21, 2018
Posted 28 days ago.
As usual, everything was done ...
As usual, everything was done satisfactorily, professionally, and pleasantly - my expectations are always exceeded at this dealership. They’re the best!
HELEN L, INDIAN HARBOUR BEACH, FL, Service Customer
December 19, 2018
KELLY NADING
Response
That's great to hear Helen! We aim to exceed your expectations! Thanks for the great review and we look forward to seeing you again!
December 21, 2018
Posted 27 days ago.
Kelly is wonderful! She had a ...
Kelly is wonderful! She had a great smile and wonderful services!
EDWIN P, MELBOURNE, FL, Service Customer
December 20, 2018
KELLY NADING
Response
Awesome to hear Edwin! We are glad Kelly was excellent and we look forward to having you back!
December 21, 2018
Posted 25 days ago.
Kelly provided excellent custo...
Kelly provided excellent customer service.
KENNETH H, COCOA, FL, Service Customer
December 22, 2018
KELLY NADING
Response
We're glad to hear that, Kenneth, thank you for allowing Kelly and the team to help. If you need anything else, let us know and we'd be happy to help again!
December 26, 2018
Posted 23 days ago.
Fast, Friendly & Efficient ser...
Fast, Friendly & Efficient service. Good job cleaning the inside & outside.
GLORIA T, MALABAR, FL, Service Customer
December 24, 2018
MICHAEL JAMES ANTONELLI
Response
Thank you, Gloria! If you need anything else, just let us know!
December 26, 2018
Posted 18 days ago.
Excellent customer service and...
Excellent customer service and very patient when asking questions.
MELVIN B, WEST MELBOURNE, FL, Sales Customer
December 29, 2018
MORMILE, CRAIG
Response
Thank you for letting us work with you, Melvin, we hope you're loving your new Titan! Enjoy the ride, and let the Melbourne team know if you have any other questions!
January 02, 2019
Posted 17 days ago.
Friendly greeting, the sal...
Friendly greeting, the salesman didn't pressure us. Mason was very knowledgeable and helpful. We bought our Nissan Murano!
GWEN M, MELBOURNE, FL, Sales Customer
December 30, 2018
MASON, TAYVON
Response
Gwen, thank you for allowing us to help, we're happy to know Mason and the team could take great care of you! Enjoy your new Murano, and let us know if there's anything else we can do for you!
January 02, 2019
Posted 17 days ago.
On time, great service, thank ...
On time, great service, thank u!
TONI B, MELBOURNE BEACH, FL, Service Customer
December 30, 2018
MICHAEL JAMES ANTONELLI
Response
You're welcome, Toni, thank you for working with us. We hope we can see you back again!
January 02, 2019
Posted 16 days ago.
Everything went very well and ...
Everything went very well and my salesman was extremely helpful.He was ready willing and able to help us consummate the deal.
DALE K, SEBASTIAN, FL, Sales Customer
December 31, 2018
GIBBS, WILLIAM
Response
Dale, thank you for stopping by, we're glad to know that your visit with us was great. Enjoy your new Rogue, and let us know if there's anything else we can do to help!
January 02, 2019
Posted 14 days ago.
Don't have a lot of problems w...
Don't have a lot of problems with my vehicle but when I do Nissan of Melbourne and it's staff are right there to solve them. Can't say enough about the friendly service. Staff will do whatever it takes to solve your problems. Thanks again for being there for all your customers.
DONNA B, SEBASTIAN, FL, Service Customer
January 02, 2019
KENNETH W BAPTIST
Response
Donna, we're happy to hear the team was able to help again! Let us know when you're ready for your next visit, we look forward to seeing you again!
January 03, 2019
Posted 12 days ago.
The salesman Dan was excellent...
The salesman Dan was excellent. He answered all my questions and was extremely helpful.
DONNA V, SATELLITE BEACH, FL, Sales Customer
January 04, 2019
MAHONEY, DANIEL
Response
We strive to ensure that every car purchase is a great experience for our customers. We hope you are enjoying your new car, and we look forward to working with you again.
January 09, 2019
Posted 12 days ago.
Had an oil change and tires ro...
Had an oil change and tires rotated today. Kelly in service was awesome.
MARYANN S, VIERA, FL, Service Customer
January 04, 2019
KELLY NADING
Response
We're delighted to hear that you were provided with an exceptional experience by Kelly on our service team. We love to hear when our customers have a positive experience.
January 09, 2019
Posted 9 days ago.
Rob and his team did an awesom...
Rob and his team did an awesome job getting me in and out in record time - Thank You!
ROBERTA T, PALM BAY, FL, Service Customer
January 07, 2019
KENNETH W BAPTIST
Response
Thank you for your kind words about our staff. We’re glad they could help provide an enjoyable service experience for you. We appreciate your business and look forward to seeing you again!
January 09, 2019
Posted 11 days ago.
The earliest appointments the ...
The earliest appointments the better! They had me out of there in know time! Thank u
LYNNETTE S, PALM BAY, FL, Service Customer
January 05, 2019
KENNETH W BAPTIST
Response
We strive to make every visit to our service department as quick and efficient as possible. If you need anything else, please come back and see us again.
January 09, 2019
Posted 11 days ago.
Always great at the service de...
Always great at the service department. That’s why I keep coming back. I was a walk in, and I was still out in great time.
SHAWN F, PALM BAY, FL, Service Customer
January 05, 2019
KENNETH W BAPTIST
Response
We are glad to hear that you received such quick service during your visit with us. We truly appreciate your business and your continued loyalty.
January 09, 2019
Posted 11 days ago.
I have bought many cars, but t...
I have bought many cars, but this was the first time, buying a car was not stressful, I think that Max our sales man made it a stress free experience. It was a very positive experience that this is the very first time, that I actually want to do the survey.
HILDA M, WEST MELBOURNE, FL, Sales Customer
January 05, 2019
HITCHCOCK, DONALD
Response
We appreciate you taking the time to share your positive feedback. We strive to ensure that every car purchase is a great experience for our customers. We wish you many miles of happy and safe driving in your new Murano.
January 09, 2019
Posted 10 days ago.
Kelly in the service departmen...
Kelly in the service department is wonderful and was very helpful.
LISA W, MELBOURNE, FL, Service Customer
January 06, 2019
KELLY NADING
Response
It's great to hear that you were provided with an excellent experience by our service team! We pride ourselves on our knowledgeable and helpful staff members.
January 09, 2019
Posted 9 days ago.
Mike was very friendly and hel...
Mike was very friendly and helpful. And the shuttle is such a nice convenience. I could pay a little less and go elsewhere, but I just love the customer service and thoroughness of your staff. Your service center is ALWAYS very busy but I noticed today that there was only one credit card machine for 3 different attendants to use. The other people checking out have to wait on the people ahead of them before they can pay, if paying with a card. I know it’s minor, but I figured I’d mention something constructive.
TAMMY M, PALM BAY, FL, Service Customer
January 07, 2019
MICHAEL JAMES ANTONELLI
Response
Tammy, we're happy to hear Mike and the team were so friendly and helpful. We do appreciate the suggestion, and we'll look into this issue as well. If there's anything else you need, we'd be happy to see you back again in the future!
January 09, 2019
Posted 8 days ago.
Expectations met!
BARRY R, MELBOURNE, FL, Service Customer
January 08, 2019
MICHAEL JAMES ANTONELLI
Response
That's what we hope for, Barry! Let us know if you need us again!
January 09, 2019
Posted 7 days ago.
in and out with a car wash an ...
in and out with a car wash an hour and 5 minutes. Kelly was courteous and professional
THOMAS W, MELBOURNE BCH, FL, Service Customer
January 09, 2019
KELLY NADING
Response
Thomas, we're glad Kelly was able to help out! Let her or the team know when you're ready for your next visit!
January 11, 2019
Posted 5 days ago.
Fast and friendly service. Lik...
Fast and friendly service. Liked the discount coupon.
PAUL B, GREEN COVE SPRINGS, FL, Service Customer
January 11, 2019
JEFFERY PAULSON
Response
We're happy to hear that, Paul! Thanks for stopping by and giving us your feedback. We hope to see you again!
January 15, 2019
Posted 4 days ago.
I called to schedule my servic...
I called to schedule my service for a new door panel on my Rogue. Kelly remembered me needing this done and scheduled my appt. She was very friendly and everything went good. Thank you!
JAMES H, MELBOURNE, FL, Service Customer
January 12, 2019
KELLY NADING
Response
Thank you for the feedback, James! We appreciate you bringing in your Rogue and letting us know that Kelly was helpful to you. It was a pleasure having you in, and we hope to see again next time you need anything.
January 15, 2019
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