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Average :   4.9
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Posted 0 days ago.
Always great service!
TRISHA S, MOUNT VERNON, IN, Service Customer
January 19, 2020
RUSSELL HOWE
Response
Thanks for the review Trisha! Come back again soon for some more great service!
January 22, 2020
Posted 0 days ago.
Good people to work with. John...
Good people to work with. John Allen worked hard to make our deal to go through.
DANIEL P, Evansville, IN, Sales Customer
January 19, 2020
Allen, John
Response
Thank you for the review Daniel! We're glad that we could make a deal too. Congratulations on your new Hyundai Palisade!
January 22, 2020
Posted 4 days ago.
I had accidently ran over a me...
I had accidently ran over a medium. There were alarms going off. I was upset that I had done that. I went to the dealership to have my car checked out. Russell came out to meet me after I drove in the service area.He saw that I was upset . He was very sweet talking to me and calming me down. Thankfully all they had to do was calibrate the memory card. I was very impressed with him.
Brenda M, Evansville, IN, Service Customer
January 15, 2020
RUSSELL HOWE
Response
Brenda, thank you for letting us help, we're glad Russell was able to help out. We enjoyed working with you, and we'd be happy to help with anything else you need in the future!
January 16, 2020
Posted 8 days ago.
Just needed a routine oil chan...
Just needed a routine oil change. Completed in an efficient, timely manner.
RICKY C, EVANSVILLE, IN, Service Customer
January 11, 2020
JACOB A POKORNEY
Response
Efficient, timely, and friendly are what we are all about, Ricky! Thank you for your review, and we'll be looking forward to serving you in the future!
January 15, 2020
Posted 9 days ago.
learned a lot from Ed Wilm ab...
learned a lot from Ed Wilm about the car i purchased.
DANNY D, EVANSVILLE, IN, Sales Customer
January 10, 2020
Wilm, Ed
Response
Making sure you are informed about your vehicle is important to us. We're happy to hear that Ed was able to do just that! Thank you for your review, Danny, and we hope you have a wonderful day!
January 15, 2020
Posted 11 days ago.
The Evansville Hyundai service...
The Evansville Hyundai service team took care of my auto needs quickly and efficiently. Jacob (service advisor) helped me with some info about tires for my vehicle for future visits/needs. Before I knew it, I was on my way back to work!
HOWARD H, EVANSVILLE, IN, Service Customer
January 08, 2020
JACOB A POKORNEY
Response
Howard, we're happy we could help, thanks for working with Jacob and the team. If you need our help again, please let us know!
January 09, 2020
Posted 12 days ago.
Last night my car started shak...
Last night my car started shaking and the check engine light came on. I contacted Adam Keister and he was able to let Jacob know I was on my way to bring my car in for service and that I would need a loaner. Jacob had the loaner waiting for me when I arrived and took my car in, staying a few minutes late to take care of me. Today he called to let me know they found out what the problem was and that it had been repaired and I asked if it was possible to have an oil change while the car was there. He told me that he was a little short staffed and that he would see he was able to squeeze it in. He called me a little while later and let me know that he was able to get the oil changed. He was extremely helpful in what was a very stressful situation for me.
Jennifer T, Evansville, IN, Service Customer
January 07, 2020
JACOB A POKORNEY
Response
Jennifer, we're happy to hear that Adam and Jacob were able to help out, thank you for putting your trust in our team. We enjoyed working with you, and we hope we can help with any other future problems!
January 09, 2020
Posted 13 days ago.
Very friendly staff. Was able ...
Very friendly staff. Was able to answer all of my questions!
Katelyn W, BEDFORD, IN, Sales Customer
January 06, 2020
Emmons, Derek
Response
Thanks for your feedback, Katelyn! We hope you are enjoying your new car, and we look forward to working with you again.
January 08, 2020
Posted 13 days ago.
Adam Keister was great to work...
Adam Keister was great to work with. We found the whole experience very positive!
SHARA M, PRINCETON, IN, Sales Customer
January 06, 2020
Allen, John
Response
That's what we like to hear, Shara! Thanks for the excellent 5-star rating. We look forward to your return!
January 08, 2020
Posted 13 days ago.
Everyone I have been in contac...
Everyone I have been in contact with has been polite and very helpful. The shop is very clean.
Joseph C, Chandler, IN, Service Customer
January 06, 2020
JACOB A POKORNEY
Response
Thank you for your positive comments, Joseph! We hope to see you back next time your car needs a tune-up!
January 08, 2020
Posted 15 days ago.
Always a professional and comf...
Always a professional and comfortable experience. Kyler quickly took care of me and kept me informed throughout the service process. The lounge area is also very nice, comfortable and is always stocked with coffee, water and snacks. I will not take my vehicle anywhere else to be serviced.
RUSSELL K, CARMI, IL, Service Customer
January 04, 2020
KYLER HICKS
Response
Russell, we truly appreciate you taking the time to leave us such a great rating and feedback! It's an honor to be your dealership of choice when you need quality service for your vehicle. Thanks for the excellent 5-star rating and for your continued loyalty with us. We look forward to your return!
January 08, 2020
Posted 15 days ago.
Great experience never felt pr...
Great experience never felt pressured to make a purchase, got me the best deal
John and Sophia B, Evansville, IN, Sales Customer
January 04, 2020
Wilm, Ed
Response
Thank you, John and Sophia! We're happy to hear that your recent car shopping experience with us was so positive. Please let us know how we can help again in the future, and enjoy your new car!
January 08, 2020
Posted 15 days ago.
Fast and fixed right the first...
Fast and fixed right the first time
TERRY K, EVANSVILLE, IN, Service Customer
January 04, 2020
KYLER HICKS
Response
Thanks, Terry! If you need anything else, please come back and see us again.
January 08, 2020
Posted 16 days ago.
Kevin was our salesman. He was...
Kevin was our salesman. He was very on top of everything, and he wanted to make sure that I had the car that was vest for me. This was my first car buying experience, and it was wonderful. I definitely would come back here in the future!
Melanie P, Kuttawa, KY, Sales Customer
January 03, 2020
CONNELLY, KEVIN
Response
Wonderful to hear, Melanie! One of our goals is to match the right car to the right client, and we’re happy to hear that Kevin could provide that for you. We hope you are enjoying your new car, and we look forward to working with you again.
January 08, 2020
Posted 17 days ago.
VExcellent service by John All...
VExcellent service by John Allen
BOBBI W, CADIZ, KY, Sales Customer
January 02, 2020
Allen, John
Response
We're glad John was excellent, Bobby. Let us know if you have any questions about the new Sonata!
January 03, 2020
Posted 19 days ago.
Just an overall great experien...
Just an overall great experience. John Allen was very helpful and knowledgeable.
WILLIAM H, EVANSVILLE, IN, Sales Customer
December 31, 2019
Allen, John
Response
William, we're glad to hear your visit with Josh and the team was great. Enjoy your new Sonata, and let us know if you need our help again!
January 02, 2020
Posted 21 days ago.
Derek Emmons, my salesman, w...
Derek Emmons, my salesman, was great. Highly recommend! It finally worked out by switching to a different model. I got a better deal on more of a vehicle.
Barry M, Bruceville, IN, Sales Customer
December 29, 2019
Emmons, Derek
Response
Barry, we're happy Derek and the team were able to help out! We hope you enjoy the new Santa Fe, and we hope our team can work with you again!
December 30, 2019
Posted 22 days ago.
Always good experience. Always...
Always good experience. Always see my salesman Don waters. He always has time to sit down and talk.
HOWARD W, EVANSVILLE, IN, Service Customer
December 28, 2019
DANIELLE WOODALL
Response
It's always great to see you here, Howard, we're glad you were able to see Don again! If you need our help again in the future, let us know and we'd be happy to have you back.
December 30, 2019
Posted 22 days ago.
Very stress free and didn’t fe...
Very stress free and didn’t feel forced into anything. Aaron was great to work with.
MARK S, Hopkinsville, KY, Sales Customer
December 28, 2019
MATTHIS, AARON
Response
Thanks for letting Aaron and the team help, Mark! Take care of the new Sonata, and let us know if you need our help again!
December 30, 2019
Posted 26 days ago.
The staff was pleasant and ver...
The staff was pleasant and very helpful. They went out of their way to explain the functionality of my car.
JANICE W, ALLENDALE, IL, Sales Customer
December 24, 2019
CONNELLY, KEVIN
Response
We're glad the team was pleasant, Janice, thanks for letting us help. We hope you love the Santa Fe, and we hope the team can work with you again in the future!
December 24, 2019
Posted 29 days ago.
Always feel like I can come by...
Always feel like I can come by with any questions or problems!
NANCY T, EVANSVILLE, IN, Service Customer
December 21, 2019
JACOB A POKORNEY
Response
You're always welcome here, Nancy, thanks for letting the team help out! We look forward to seeing you again next time!
December 23, 2019
Posted 29 days ago.
Service was done on a timely m...
Service was done on a timely manner.. the service folks are positive!
Jaquita R, Newburgh, IN, Service Customer
December 21, 2019
KYLER HICKS
Response
We're glad we could help out, Jaquita. Let us know if there's anything else we could help with!
December 23, 2019
Posted 31 days ago.
Everyone was super friendly an...
Everyone was super friendly and I felt taken care of. Service was fast too.
ALMA D, EVANSVILLE, IN, Service Customer
December 19, 2019
KYLER HICKS
Response
We're happy to hear that, Alma, thanks for working with our team. Let us know if we could help with anything else!
December 20, 2019
Posted 31 days ago.
Quick and easy.
RODNEY R, STURGIS, KY, Service Customer
December 19, 2019
DANIELLE WOODALL
Response
That's the goal, Rodney! We hope we can help again!
December 20, 2019
Posted 32 days ago.
service seems complete and mo...
service seems complete and mostly on time and finished within a timely manner, please keep some coupons coming to help.
EVA A, Newburgh, IN, Service Customer
December 18, 2019
DANIELLE WOODALL
Response
Thanks for letting us help out, Eva, it was great having you here. We hope the team can work with you again in the future!
December 18, 2019
Posted 32 days ago.
Service department great!!
ERNEST V, BRUCEVILLE, IN, Service Customer
December 18, 2019
RUSSELL HOWE
Response
That's what we like to hear, Ernest, we hope we can help you again in the future!
December 18, 2019
Posted 33 days ago.
I could not be more pleased wi...
I could not be more pleased with the service that we have received from Evansville Hyundai! I would recommend your dealership to anyone! We live in Knox County and our car had to remain at the dealership for some time for an engine change. Not only was the complete engine change covered through a recall, but we were given a new Hyundai Sonata to drive until the dealership was finished with our car. Top notch vehicles and top notch service. Thank you, Evansville Hyundai!
BRENDA H, WHEATLAND, IN, Service Customer
December 17, 2019
KYLER HICKS
Response
You're welcome, Barbara, thanks for letting the Evansville team help out. We enjoyed working with you, and we hope we can see you back again!
December 18, 2019
Posted 34 days ago.
Kevin was great to work with. ...
Kevin was great to work with. He didn’t pressure us into buying, instead treating us like the first time Hyundai buyers that we were. All questions were answered and we’d recommend working with him to anyone. Happy to be a part of the Hyundai family.
Natosha M, Saint Anthony, IN, Sales Customer
December 16, 2019
CONNELLY, KEVIN
Response
Thanks for stopping by, Natosha, we're happy Kevin and the team could help out. Enjoy your new Tucson, and let us know if you need our help again!
December 18, 2019
Posted 37 days ago.
Fast, friendly service from ky...
Fast, friendly service from kyler hicks, , been very pleased so far with every interaction.
TESSA C, NEWBURGH, IN, Service Customer
December 13, 2019
KYLER HICKS
Response
We're glad Kyler could help, Tessa! Let us know if you need our help again!
December 13, 2019
Posted 38 days ago.
As is always the case, I was w...
As is always the case, I was well taken care of by Kyler and the rest of the staff at the service department. They always treat the customers with dignity and respect and I trust their recommendations regarding the service of my vehicle. I will not take my vehicle anywhere else for its services.
RUSSELL K, CARMI, IL, Service Customer
December 12, 2019
KYLER HICKS
Response
We're happy Kyler and the team were able to take care of you, Russell, we're glad we have your trust. Let us know when you're ready for your next visit back!
December 13, 2019
Posted 38 days ago.
On time arrival. Work was perf...
On time arrival. Work was performed quickly. Appreciated the car wash. I’ll return
Robert G, Newburgh, IN, Service Customer
December 12, 2019
RUSSELL HOWE
Response
Thanks for letting us help, Robert, we look forward to your return!
December 13, 2019
Posted 39 days ago.
Good quick service
DENNIS V, DECKER, IN, Service Customer
December 11, 2019
RUSSELL HOWE
Response
That's great to hear, Dennis! We hope the team can see you back!
December 11, 2019
Posted 41 days ago.
All was good except too many c...
All was good except too many credit inquiries
DONALD N, EVANSVILLE, IN, Sales Customer
December 09, 2019
Schneider, Jim
Response
Thank you for letting us know, Donald, we're glad you still enjoyed your visit despite this. We hope you love the new Tucson, and we hope our team can help you again in the future!
December 11, 2019
Posted 41 days ago.
J D Wells Greeted me promptly,...
J D Wells Greeted me promptly, gave a test drive, answered my questions and showed me the car . Kevin Connelly kept me updated and when the car was delivered he handled the process and covered the important safety and technical systems to get me on the road. Thanks John A Utica, KY
John A, Utica, KY, Sales Customer
December 09, 2019
CONNELLY, KEVIN
Response
Thanks for letting us help, John, we're glad Jon and Kevin were able to help you into your new Palisade. Enjoy the ride, and let us know if there's anything else we could help with!
December 11, 2019
Posted 44 days ago.
Fast,convenient,
Bruce R, Jasper, IN, Service Customer
December 06, 2019
RUSSELL HOWE
Response
Thank you, Bruce, we're happy to hear the team was fast and convenient. If you need our help again, let us know!
December 09, 2019
Posted 50 days ago.
We had the best experience pos...
We had the best experience possible with John Allen. He is a fantastic salesperson. John listened to our needs and desires and guided us to the perfect vehicle. He had the patience to answer all our questions and give us undivided attention. We will recommend John to our friends and family when they are considering a vehicle purchase. We also had a great experience dealing with Casey Adcock. He too listened to our desires and worked with us to receive the best possible trade allowance for our vehicles. Casey is a dedicated employee as he spend part of his Thanksgiving morning coming to get one of our traded in vehicles. He brought a battery charger to get our car going and then drove it to the dealership for us. Casey's dedication is evident as he didn't want to take time away from the dealership on Friday, one of your busiest days. Our experience in your service department has also been outstanding. That along with loving Hyundai brought us to your dealership to make our purchase.
Sonny S, Evansville, IN, Sales Customer
November 30, 2019
Allen, John
Response
Sonny, thank you for letting our team help, it's great to hear that John and Casey took excellent care of you and were able to help you into your new Santa Fe. We hope you love your new ride, and we hope the Evansville team can work with you again in the future. If you have any questions or need anything else, please let us know!
December 02, 2019
Posted 50 days ago.
Our salesman, Kevin, did a won...
Our salesman, Kevin, did a wonderful job showing us all the great features on the Palisade. Our experience with the finance department was so quick. We knew we wanted a Palisade, but never dreamed we would walk away with one in the same day. Everything went so smoothly and we couldn’t have asked for a better experience.
ALEX W, MOUNT VERNON, IN, Sales Customer
November 30, 2019
CONNELLY, KEVIN
Response
We're glad Kevin could help, Alex! Take care of the new Palisade, and let us know if there's anything else we could help with.
December 02, 2019
Posted 53 days ago.
only thing I did not like is n...
only thing I did not like is not cleaning out the inside off car I mean after spending $6.000 plus t6hat not cool will go some where else next time.
RENARD P, EVANSVILLE, IN, Service Customer
November 27, 2019
KYLER HICKS
Response
Thanks for informing us of this, Renard, we're disappointed to hear that you weren't happy. If you would like for us to clean the inside of your Sonata, please contact our Service Manager, Kenny Horn at 812-473-4400 and we'd be happy to do so.
November 27, 2019
Posted 55 days ago.
Service was great and done in ...
Service was great and done in a timely manner
Kenneth Y, Birdseye, IN, Service Customer
November 25, 2019
JACOB A POKORNEY
Response
Thanks for letting us know, Kenneth, we're glad your service was great. Let us know if you need our help again!
November 27, 2019
Posted 66 days ago.
It only took about a half hour...
It only took about a half hour.
James W, Chrisney, IN, Service Customer
November 14, 2019
RUSSELL HOWE
Response
We hope your visit with us went well, James. Let us know if you need our help again!
November 15, 2019
Posted 68 days ago.
Very pleased with the service!...
Very pleased with the service! The communication was good. Very convenient shuttle service.
BRENT H, EVANSVILLE, IN, Service Customer
November 12, 2019
JACOB A POKORNEY
Response
It's great to hear that you were pleased, Brent. If you need our help again, let us know!
November 13, 2019
Posted 68 days ago.
The service department assista...
The service department assistant manager and lady at the service desk went above and beyond any expectations we had compared to the old service manager. Our experience today was of excellent quality. They listened to our concerns and addressed them.
BRIAN B, PETERSBURG, IN, Service Customer
November 12, 2019
DANIELLE WOODALL
Response
Brian, we're happy the team was able to provide you with an excellent visit. It was great seeing you here, and our team would be happy to work with you again in the future!
November 13, 2019
Posted 68 days ago.
A piece of road debri puncture...
A piece of road debri punctured my tire. I was able to head straight to the dealership and they immediately helped me fix the issue right before our first snow storm of the season. Thank you to the entire service team for your help!
Gale B, Newburgh, IN, Service Customer
November 12, 2019
KYLER HICKS
Response
You're welcome, Gale, thanks for putting your trust in our team. If you need our help again in the future, we'd be happy to see you back!
November 13, 2019
Posted 70 days ago.
Very pleased with service
MARK B, EVANSVILLE, IN, Service Customer
November 10, 2019
RUSSELL HOWE
Response
We're glad you're happy with the service our team provided, Mark. Thank you for taking the time to leave us feedback. Let us know if there's anything else we can help you with!
November 12, 2019
Posted 71 days ago.
JB was very attentive, informa...
JB was very attentive, informative, helpful, and kind. The whole team did an awesome job. We couldn't be more pleased.
CHARLES T, Princeton, IN, Sales Customer
November 09, 2019
WELLS, JB
Response
We're glad JB was able to help you out, Charles! Thank you for leaving us feedback. Let us know if there's anything else we can help you with!
November 12, 2019
Posted 71 days ago.
In and out in a very reasonabl...
In and out in a very reasonable amount of time, got exactly what I asked for. Service here is always fast and friendly.
TRISHA S, MOUNT VERNON, IN, Service Customer
November 09, 2019
RUSSELL HOWE
Response
Thanks, Trisha! We appreciate the feedback, and we're glad it was a quick service appointment for you! Let us know if there's anything else we can help you with!
November 12, 2019
Posted 71 days ago.
Salesmen were super knowledge...
Salesmen were super knowledgeable and helped us on a fairly long buying journey. Relaxed atmosphere and helpful attitude helped us decide on your dealership as the one to buy our new Santa fe.
Stephen T, Haubstadt, IN, Service Customer
November 09, 2019
KYLER HICKS
Response
We're so glad to hear it, Stephen! Thank you for your feedback. Enjoy that new Santa Fe, and let us know if there's anything else we can help you with!
November 12, 2019
Posted 72 days ago.
No comment
PAUL P, WADESVILLE, IN, Service Customer
November 08, 2019
KYLER HICKS
Response
Thanks for taking the time to give us feedback, Paul! We'll take your feedback and improve our processes. Thank you. Let us know if there's anything else we can help you with!
November 12, 2019
Posted 72 days ago.
The service was thorough and q...
The service was thorough and quick. Jacob was polite, incredibly friendly, and made certain that every charge was approved by me. Always a good experience at Evansville Hyundai.
MISTY W, EVANSVILLE, IN, Service Customer
November 08, 2019
RUSSELL HOWE
Response
Thanks for filling out our survey, Misty! We're glad Jacob and the rest of our team made it a great service appointment! Let us know if there's anything else we can help you with!
November 12, 2019
Posted 74 days ago.
The Service Dept. Personnel wa...
The Service Dept. Personnel was pleasant, but not very friendly or talkative. I requested that Synthetic Oil be used in the car, as this is the first oil change for the new motor that you just installed in Early September. From what I can tell on the Receipt Shell conventional motor oil was used. The car manual recommends Synthetic oil. Also, they were not helpful at all about the Clear coat finish peeling on the mirrors and BlueTooth Shark fin.
LISA W, WASHINGTON, IN, Service Customer
November 06, 2019
KYLER HICKS
Response
Lisa, we appreciate hearing back from you. If you could, please contact our Service Manager, Kenny Horn at 812-473-4400 so we can hear more about your visit with us. We hope we can get things settled, and regain your trust in our team.
November 15, 2019
Posted 75 days ago.
Good people, quick and effecti...
Good people, quick and effective service
C, EVANSVILLE, IN, Service Customer
November 05, 2019
KYLER HICKS
Response
Thank you, James, we're glad your visit was quick and effective. Let us know if there's anything else we could help with!
November 06, 2019
Posted 78 days ago.
Staff were courteous and profe...
Staff were courteous and professional. Car was finished in a timely manner. Price was reasonable
Tina C, Chandler, IN, Service Customer
November 02, 2019
RUSSELL HOWE
Response
We're happy the team was courteous and professional, Tina. We hope we can see you back again!
November 04, 2019
Posted 79 days ago.
My husband actually took the c...
My husband actually took the car as he always does & was pleased as usual with the service, wait time.....
KAREN H, CHANDLER, IN, Service Customer
November 01, 2019
RUSSELL HOWE
Response
We're glad your husband enjoyed the visit, Karen. Let us know if there's anything else we could help either of you with!
November 04, 2019
Posted 80 days ago.
Easy and smooth experience. Ru...
Easy and smooth experience. Russell, Jacob, and Kenny are always friendly and helpful. I wouldn't want to go anywhere else!
Gale B, Newburgh, IN, Service Customer
October 31, 2019
RUSSELL HOWE
Response
Thanks for the feedback, Gale! We're glad that Russell, Jacob, and Kenny were all able to help you, and we look forward to working with you again soon!
November 01, 2019
Posted 80 days ago.
Excellent service and professi...
Excellent service and professional people.
James S, Boonville, IN, Service Customer
October 31, 2019
KYLER HICKS
Response
Thank you for your feedback, James! We look forward to working with you again.
November 01, 2019
Posted 80 days ago.
They worked with me on getting...
They worked with me on getting my window shield fixed under my warranty since we could find no reason why it had broken. They gave me another vehicle to use while they worked on it and they made me feel a valued customer. It was a great experience and I will continue to have them take care of my vehicle.
Debra L, Evansville, IN, Service Customer
October 31, 2019
JACOB A POKORNEY
Response
Thank you for taking the time to leave us your feedback, Debra. We are glad that we were able to make your repair a little less painful, and we look forward to seeing you again!
November 01, 2019
Posted 80 days ago.
The service writer and the off...
The service writer and the office personnel were great as usual. They make me feel welcome.
MICHAEL P, NEWBURGH, IN, Service Customer
October 31, 2019
KYLER HICKS
Response
Thanks for the great feedback, Michael! We hope to see you again!
November 01, 2019
Posted 81 days ago.
Always a great experience with...
Always a great experience with top notch service.
MARIA R, EVANSVILLE, IN, Service Customer
October 30, 2019
JACOB A POKORNEY
Response
Thanks for the great feedback, Maria! We are so happy that you had a great experience with us!
November 01, 2019
Posted 82 days ago.
I had a very good experience a...
I had a very good experience at Evansville Hyundai. Adam made everything as easy as possible and answered all my questions. I would definitely recommend any of my family or friends to come here for their next vehicle!
Samantha M, Robards, KY, Sales Customer
October 29, 2019
Keister, Adam
Response
Thank you for leaving us feedback, Samantha! We're glad you had a good experience working with Adam and our team. If there's anything else we can help with, please let us know!
October 29, 2019
Posted 85 days ago.
Purchasing my car was easy and...
Purchasing my car was easy and I got the color I wanted and a good price
NATALIE N, EVANSVILLE, IN, Sales Customer
October 26, 2019
Allen, John
Response
We're glad your purchase was easy, Natalie. Enjoy your new Tucson, and let us know if you need our help again!
October 28, 2019
Posted 88 days ago.
The hospitality was nice. I di...
The hospitality was nice. I didn’t feel pressured to make a decision.
Matthew H, Evansville, IN, Sales Customer
October 23, 2019
Emmons, Derek
Response
We're happy you had a pressure-free visit, Matthew. Enjoy your new Palisade, and let us know if you need our help again!
October 25, 2019
Posted 88 days ago.
Did not have appt check Engin...
Did not have appt check Engine light was on and they did diagnostic and fixed problem right away!
GAYLE C, EVANSVILLE, IN, Service Customer
October 23, 2019
RUSSELL HOWE
Response
We're happy we could help, Gayle! If you need us again in the future, we'd be happy to have you back!
October 23, 2019
Posted 95 days ago.
Great service, very responsive...
Great service, very responsive and timely follow through.
JULIANNE H, EVANSVILLE, IN, Service Customer
October 16, 2019
KYLER HICKS
Response
We're glad your visit was great, Julianne. Let us know if there's anything else we could help with!
October 18, 2019
Posted 95 days ago.
Adam and eric where great.
CHELSEY B, MADISONVILLE, KY, Sales Customer
October 16, 2019
Keister, Adam
Response
We're glad Adam and Eric could help out, Chelsey! Have a great time with the new Sonata, and let us know if there's anything else we could help with!
October 16, 2019
Posted 95 days ago.
Once again, during my visit I ...
Once again, during my visit I encountered people who are all helpful, friendly, knowledgeable and ALWAYS professional. They make my service appointments very easy to take care of.
Joan G, Newburgh, IN, Service Customer
October 16, 2019
KYLER HICKS
Response
Joan, we're glad the Evansville team was helpful, friendly, knowledgeable and professional. We enjoyed seeing you here, and we look forward to your next visit back!
October 16, 2019
Posted 97 days ago.
John Allen was great to work w...
John Allen was great to work with.
VALERIE D, EVANSVILLE, IN, Sales Customer
October 14, 2019
Allen, John
Response
That's great to hear, Valerie, thanks for working with John and the team! Enjoy your new Elantra, and let us know if we could do anything else for you!
October 14, 2019
Posted 99 days ago.
Great service
RENARD P, EVANSVILLE, IN, Service Customer
October 12, 2019
DANIELLE WOODALL
Response
We appreciate it, Renard. Let us know if you need our help again!
October 14, 2019
Posted 102 days ago.
I love my 2020 Veloster! Great...
I love my 2020 Veloster! Great job!
DEBBIE B, MADISONVILLE, KY, Sales Customer
October 09, 2019
Kelly, Terry
Response
Thank you, Debbie! Let us know if you need anymore help, we'd love to see you and your new Veloster back again!
October 11, 2019
Posted 104 days ago.
The experience that we had at ...
The experience that we had at the dealership was a very low key atmosphere and a relaxed demeanor buy a professional sales representative. We have raved about the experience and recommended many folks who we know to contact Evansville Hyundai if they are considering the purchase of a new vehicle.
Gary H, Bowling Green, KY, Sales Customer
October 07, 2019
Schneider, Jim
Response
Gary, we're very happy to hear that you enjoyed your visit with the Evansville team! It was great getting to work with you, and we hope we can see you and your new Sonata back again in the future!
October 09, 2019
Posted 104 days ago.
They arw polite and they go be...
They arw polite and they go beyond and the shuttle service is the bomb
RENEE F, EVANSVILLE, IN, Service Customer
October 07, 2019
RUSSELL HOWE
Response
Thanks for letting us help, Renee! Come by and see us again some time!
October 09, 2019
Posted 107 days ago.
Really appreciated John Allen'...
Really appreciated John Allen's honest, straight forward, no-nonsense, approach and willingness to share ALL the information. I felt he was a straight shooter, listened to my concerns, and provided all the facts. He made the experience easy and painless.
KERIEM K, TAMPA, FL, Sales Customer
October 04, 2019
Allen, John
Response
Keriem, thanks for letting us know that John was honest and straight-forward. We hope you love your new Veloster, and we hope the Evansville team can see you back again in the future!
October 04, 2019
Posted 107 days ago.
This is the fourth car I have ...
This is the fourth car I have bought at the dealership. They make the buying process easy.
GREGORY M, HENDERSON, KY, Service Customer
October 04, 2019
RUSSELL HOWE
Response
Thanks for letting us help once again, Gregory, we're glad we could make the process easy. When you're ready for your next visit back, let us know and we'd be happy to help!
October 04, 2019
Posted 110 days ago.
Routine Maintenance Exceptiona...
Routine Maintenance Exceptionally Done. All my autos serviced at dealer since 2014.
HOWARD H, EVANSVILLE, IN, Service Customer
October 01, 2019
KYLER HICKS
Response
Howard, thanks for letting us help. We'll see you again next time!
October 02, 2019
Posted 110 days ago.
Usually I have a great experie...
Usually I have a great experience but this time was not as smooth as usual. I was told to come and pay and by the time I was done with that my car would be ready. I did as instructed then was left standing around at the counter while they finished my car. This was for about 10 minutes or so and then I had to come back in to get my card punched since they had my keys while I stood up there waiting for my car to sit and be dried off. I think the people at the desk were new since I had not seen them before and I would recommend better training and people skills on both. Neither were that friendly.
Debra L, Evansville, IN, Service Customer
October 01, 2019
KYLER HICKS
Response
Thank you for letting us know that this happened, Debra. As a repeat customer, we hope you know that this is not the proper service that the Evansville team strives for. We're disappointed to hear that this occurred, and we hope that the rest of your visit went better than this. Let us know when you're ready for your next visit, we hope we can make this up to you and provide you with the service you expect.
October 02, 2019
Posted 111 days ago.
Quick courteous knowledgeable ...
Quick courteous knowledgeable staff. Excellent service.
STEPHANIE B, EVANSVILLE, IN, Service Customer
September 30, 2019
DANIELLE WOODALL
Response
Thank you, Stephanie, we're glad your visit with us was excellent. We hope the team can see you back again!
October 02, 2019
Posted 114 days ago.
I was told on an oil change vi...
I was told on an oil change visit that I need $3400 of parts replaced. When I discussed about it being under warranty and brought it back, there was nothing wrong with it. It cost me new tires and lost time. Kenny worked with me but still was not a pleasant experience.
FRANKLIN R, HENDERSON, KY, Service Customer
September 27, 2019
KENNY HORN
Response
Franklin, thank you for bringing this to our attention. We’re always looking to improve on our customer service and will use your feedback to do so. Kenny was happy to be able to work with you to come to a mutually agreeable situation for your vehicle. We hope your next visit with us will be better!
October 02, 2019
Posted 115 days ago.
Pleased with the service inclu...
Pleased with the service including a great job washing my car after. Not happy with the back seat alert system but that’s with Hyundai not you guys.
BRENT H, EVANSVILLE, IN, Service Customer
September 26, 2019
KYLER HICKS
Response
Thank you, Brent, we're glad you enjoyed your visit. We know that you're not happy with the alert system, but we hope you're still enjoying your Santa Fe. If you need our help again, please let us know!
September 27, 2019
Posted 116 days ago.
Quick service; comfortable/acc...
Quick service; comfortable/accommodating waiting area.
KATHY S, Cave In Rock, IL, Service Customer
September 25, 2019
RUSSELL HOWE
Response
Thanks for working with us, Kathy, we hope we can see you back again!
September 25, 2019
Posted 120 days ago.
The staff is very courteous an...
The staff is very courteous and the facility sparkles! I have never had any issues getting service scheduled and performed.
Joseph C, Chandler, IN, Service Customer
September 21, 2019
KYLER HICKS
Response
We're glad we were able to help, Joseph. We look forward to your next visit back!
September 23, 2019
Posted 121 days ago.
The work on my car was done sa...
The work on my car was done satisfactory. But I was frustrated on the wait time. I had been told by 3 people the car would be ready in one hour so I waited. After an hour and a half, I was told it could be another 1-2 hrs. At this time Russell was helpful and offered me a courtesy vehicle so I could leave. I was notified 45 min. later the car was ready. I feel like people that answer service questions should be knowledgeable or at least try and find the answer. Everyone there seemed scattered, even at check-out.
MARILY P, Newburgh, IN, Service Customer
September 20, 2019
DANIELLE WOODALL
Response
Marily, thank you for letting us know that this occurred. We're disappointed to hear that the time estimate we provided you wasn't accurate. We hope that you still enjoyed your visit with us, and we hope that we can give you a better visit next time.
September 20, 2019
Posted 122 days ago.
This dealership exceeds my exp...
This dealership exceeds my expectations every single time! Their attention to detail and communication with the customer is unheard of today. AND they wash my car every time just to make me more happy!
JOLAYNE H, EVANSVILLE, IN, Service Customer
September 19, 2019
DANIELLE WOODALL
Response
Jolayne, we're glad we could help out! If you need our help again, please let us know!
September 20, 2019
Posted 123 days ago.
First rate service! I had som...
First rate service! I had some additional work that needed to be done (tire alignment) and the service rep checked with me, provided details about what was going on, and asked if I wanted to do the work. Advised of the price beforehand as well. Work was done and I'm pleased! Thank you!
MARK L, EVANSVILLE, IN, Service Customer
September 18, 2019
RUSSELL HOWE
Response
You're welcome, Mark! If you need our help again in the future, please let us know!
September 20, 2019
Posted 124 days ago.
Very well to listen and keep i...
Very well to listen and keep in contact
S, JASPER, IN, Service Customer
September 17, 2019
EVAN HOPGOOD
Response
Thanks for letting us help, Sandra. We hope the team can work with you again in the future!
September 20, 2019
Posted 124 days ago.
Derek was awesome! He made sur...
Derek was awesome! He made sure I found the perfect vehicle, while never pushing me to purchase. He made it easy!! Thanks again for all your help Derek at Evansville Hyundai.
ELLEN H, Evansville, IN, Sales Customer
September 17, 2019
Emmons, Derek
Response
Elizabeth, thanks for letting Derek and the team help! Have fun with the new Tucson, and let us know what else we could help you with!
September 18, 2019
Posted 125 days ago.
Mr.Flory was excellent and eff...
Mr.Flory was excellent and efficient. I highly recommend him.
Annette W, Georgetown, KY, Sales Customer
September 16, 2019
Flory, Eric
Response
We're happy Eric could help, Annette. Let us know if you need any help with the new Kona!
September 18, 2019
Posted 132 days ago.
Great service!
JEFFREY W, MOUNT VERNON, IN, Service Customer
September 09, 2019
RUSSELL HOWE
Response
Thank you, Jeffrey! Let us know if you need our help again!
September 11, 2019
Posted 135 days ago.
very responsive to my needs. a...
very responsive to my needs. answered all questions in a timely manner.
GREG R, MURRAY, KY, Sales Customer
September 06, 2019
GRAY, AJ
Response
Greg, we're glad the team was able to help you into your new. Have a great time with your Palisade, and let us know if you need our help again in the future!
September 09, 2019
Posted 135 days ago.
Always courteous and accommoda...
Always courteous and accommodating.
Lori F, Evansville, IN, Service Customer
September 06, 2019
RUSSELL HOWE
Response
That's what we hope for, Lori, thanks for letting us help. Come see us again in the future!
September 09, 2019
Posted 141 days ago.
Fourth vehicle purchased from ...
Fourth vehicle purchased from Evansville Hyundai and as always, it was a pleasant experience. Don Waters always goes above and beyond to help us find the vehicle we want. Also, a big thank you goes to new car sales manager Joun Hawkins for giving a a great deal.
DONNA B, ALBION, IL, Sales Customer
August 31, 2019
Waters, Don
Response
Donna, thank you for letting us help, we're glad Don, Joun and the rest of the team could help you into the new ride. Enjoy your Sonata, and let us know if you need our help again!
September 04, 2019
Posted 142 days ago.
Excellent customer service
CORINNA B, EVANSVILLE, IN, Service Customer
August 30, 2019
RUSSELL HOWE
Response
Excellent customer service is our goal, Corinna. We hope we can see you back again!
September 04, 2019
Posted 148 days ago.
Accommodating and friendly.
JUDY K, OAKLAND CITY, IN, Service Customer
August 24, 2019
RUSSELL HOWE
Response
Thank you, Judy. We hope the team can see you back again in the future!
August 26, 2019
Posted 148 days ago.
Great service as always!
TRISHA S, MOUNT VERNON, IN, Service Customer
August 24, 2019
DANIELLE WOODALL
Response
Thanks for letting us help out, Trisha! It was great working with you, and our team would be happy to see you back again in the future!
August 26, 2019
Posted 151 days ago.
I had to reschedule my appoint...
I had to reschedule my appointment from 10:00 AM to 2:00 pm due to a work function that was supposed to take some time. Come to find out it only took about 20 minutes which left me with time no my hands so I asked the service department folks if they could get me in early, which they did, allowing me to get my service completed and not waste 3 hours hanging out.
RUSSELL K, CARMI, IL, Service Customer
August 21, 2019
RUSSELL HOWE
Response
Russell, thank you for letting the team help out, we're glad we were able to work around your schedule and get you in early. It was great working with you, and we'd be happy to see you back again in the future!
August 21, 2019
Posted 152 days ago.
Great treat. just the labor pr...
Great treat. just the labor price needs to be more competitive.
JOHN H, EVANSVILLE, IN, Service Customer
August 20, 2019
RUSSELL HOWE
Response
Thank you for the feedback, John. Fair pricing is important to us, and your feedback will help us achieve this. If there's anything else we could help you with, please let us know!
August 21, 2019
Posted 153 days ago.
The entire process was simple ...
The entire process was simple and fast. John Allen goes out of his way to make you feel welcome and that you are important as a customer. Even though we only had the Tucson for 2 months, he was happy to put us in the Sonata which is perfect for us. Thanks again and we will definitely recommend you to our friends and family.
CHARLES R, NEWBURGH, IN, Sales Customer
August 19, 2019
Allen, John
Response
Thank you for letting us know that John and the team were able to help, Susan! We enjoyed working with you, and we'd be happy to see you and your new Sonata again in the future!
August 21, 2019
Posted 153 days ago.
Had a ...
Had a safety recall on my 2009 Genesis , it was replaced and i was out of the dealership in about 40 minutes . Very quick and friendly .
Kenneth Y, Birdseye, IN, Service Customer
August 19, 2019
RUSSELL HOWE
Response
We're glad the service was quick and friendly, Kenneth. If you need anything else, please let us know!
August 21, 2019
Posted 155 days ago.
Car was completed with all req...
Car was completed with all requests as done and on time! It looks great and glad to invest money in a company whom has staff to take the care and time to perform the expected work.
STEPHEN H, EVANSVILLE, IN, Service Customer
August 17, 2019
JACOB A POKORNEY
Response
Stephen, we're glad to hear that the Evansville team was able to help out, thanks for working with our team! If there's anything you need help with in the future, we'd be happy to have you back.
August 19, 2019
Posted 155 days ago.
Don Waters made it easy for us...
Don Waters made it easy for us to decide to get a new vehicle. He answered all our questions and was very knowledgeable. He did a top notch job!
Keith S, Evansville, IN, Sales Customer
August 17, 2019
Waters, Don
Response
Keith, we're glad Don did a top notch job! Enjoy your new Tucson, and let us know if there's anything else we could help out with!
August 19, 2019
Posted 156 days ago.
I moved here from Milwaukee a...
I moved here from Milwaukee about four years ago and as I have had a Hyundai vehicle (this is my fourth) for years, I went to the Milwaukee Hyundai service station always. So, I am able to compare. This last service with Evansville, everybody was super friendly, not always the case with previous service. Milwaukee, ALWAYS friendly. I will say that at both places all my questions were answered, no problem there. In fact, I purchased a Tuscon which seems to have a lot of bells and whistles I am not familiar with so I found myself going back to the dealer in Evansville several times in the first year for the dealer to explain and/or set the various options and all were so very helpful AND patient with me, so appreciated this. Kudos for that. I was not offered nor received a complimentary car wash after servicing, I forgot to ask for one. In Milwaukee it was always offered up front, never needed to ask so I guess I got used to this service. I realize this is a small thing but, truly went a long way. ~ Thanks, Kathy
KATHY M, EVANSVILLE, IN, Service Customer
August 16, 2019
RUSSELL HOWE
Response
Kathy, thank you for providing us with your feedback, it helps to hear from our customers. We're glad you enjoyed your visit with us, and we're glad to hear what we could've done better. We hope that next time you visit, our team can provide you with another friendly service!
August 19, 2019
Posted 161 days ago.
Free snacks, free water, free ...
Free snacks, free water, free wi-fi. Service is fast. Great as always.
MARK B, EVANSVILLE, IN, Service Customer
August 11, 2019
DANIELLE WOODALL
Response
Mark, we're glad you enjoyed your visit! If you need our help again, please let us know!
August 12, 2019
Posted 162 days ago.
John Allen always does a great...
John Allen always does a great job on selling us cars. I have returned many times to buy cars there because of the service and the value. I will be back again.
RANDALL L, NEWBURGH, IN, Sales Customer
August 10, 2019
Allen, John
Response
Randall, we're glad John could help, we hope you love the new Veloster. We all look forward to seeing you back again next time!
August 12, 2019
Posted 162 days ago.
I found the associates to be a...
I found the associates to be a very courteous team... Very helpful and informative in answering and explaining any questions I had... Wait time on service was satisfactory. A nice and professional group of people..
SANDY R, EVANSVILLE, IN, Service Customer
August 10, 2019
RUSSELL HOWE
Response
We're happy the team was nice and professional, Sandy! We enjoyed seeing you here, and we'd be happy to see you back again!
August 12, 2019
Posted 162 days ago.
Danielle did a nice job on Aug...
Danielle did a nice job on Aug. 8 of working my Hyundai Santa Fe Sport into the schedule on Aug. 9. On Aug. 9 she explained what the options were for one of the tires before the tires was inspected. After a tire was found to have irreparable damage, Danielle told me how a new tire could be ordered and when it might arrive. I especially appreciated how that Danielle stopped the repair of damage to the tire in one place that could be fixed before it was decided that the entire tire needed to be replaced. Danielle was professional and courteous.
ROBERT H, EVANSVILLE, IN, Service Customer
August 10, 2019
DANIELLE WOODALL
Response
Robert, we're happy Danielle was able to take care of your Santa Fe. We enjoyed having you here, and we hope the Evansville team can see you back again in the future!
August 12, 2019
Posted 163 days ago.
service was fast and done earl...
service was fast and done earlier than expected
NATALIE N, EVANSVILLE, IN, Service Customer
August 09, 2019
JACOB A POKORNEY
Response
That's great to hear, Natalie! Let us know if you need our help again!
August 09, 2019
Posted 167 days ago.
The people was very nice and k...
The people was very nice and knowledgeable. The buying process was very easy and smooth. I would recommend the dealership and salesman to anyone considering a vehicle purchase.
BRIAN L, Wadesville, IN, Sales Customer
August 05, 2019
Waters, Don
Response
Thank you, Brian, we're happy we could help. Have a great time with the new Santa Fe, and let us know if there's anything else you need our help with!
August 07, 2019
Posted 167 days ago.
Derek and everyone we spoke wi...
Derek and everyone we spoke with was very friendly and easy to work with. Plus we were In and out very fast!!
Stephen H, Ozark, IL, Sales Customer
August 05, 2019
Emmons, Derek
Response
Stephen, we're glad Derek and the team could help! Enjoy your new Elantra, and let us know if you need our help again in the future!
August 07, 2019
Posted 170 days ago.
The guy at service desk kept m...
The guy at service desk kept me up to date on every thing they were doing. Helped me with my coupons to help reduce the cost. While I was waiting offered me a ride to go get lunch because i choose to wait while car was being done.
HOWARD W, EVANSVILLE, IN, Service Customer
August 02, 2019
RUSSELL HOWE
Response
Thank you for working with our team, Howard, we're glad we could help out. If you need us again in the future, please let us know!
August 05, 2019
Posted 170 days ago.
Jim Schneider was very patient...
Jim Schneider was very patient and encouraged me to drive several cars before I made my final decision on the carl and package I finally purchased. He found the color and deal for me! I traded a car I had for almost 14 years, i was very attached, but i love my NEW Scarlett Red Hyundai Sonatz Sport! ? He and Jordan are the ...AWESOMENEST!! Thank you!
Kim M, Evansville, IN, Sales Customer
August 02, 2019
Schneider, Jim
Response
Kim, thank you for letting us help out, we're happy to hear that Jim and Jordan were awesome to work with! We're glad we could help, and we're glad you're loving the new Sonata. If you need our help again in the future, please let us know and we'd be more than happy to see you back again!
August 02, 2019
Posted 171 days ago.
They were able to fit us in im...
They were able to fit us in immediately. Greatly appreciated.
HARRY S, EVANSVILLE, IN, Service Customer
August 01, 2019
JACOB A POKORNEY
Response
We're glad the timing worked out so well, Harry! Thank you for leaving a review. Have a great day!
August 01, 2019
Posted 172 days ago.
I was very satisfied how thing...
I was very satisfied how things were explained to me and how they are going to proceed on ordering a part. Then they called to inform me the part is on backorder. Great communication. Thanks
BRENT H, EVANSVILLE, IN, Service Customer
July 31, 2019
JACOB A POKORNEY
Response
Thanks for leaving a review, Brent! We're glad you had a good experience with our service department! If we can help out again in the future, please let us know!
August 01, 2019
Posted 173 days ago.
Excellent
AMISH P, EVANSVILLE, IN, Service Customer
July 30, 2019
KENNY HORN
Response
We're glad you had an excellent experience with us, Amish! Thank you for your review! Please let us know if we can be of assistance in the future!
August 01, 2019
Posted 173 days ago.
Joe went above and beyond in e...
Joe went above and beyond in ensuring that he went over each and every feature on our new Palisade (and there are many ). He was never overly assertive or pushy, even when we told him that we were going to look at other SUVs. We saw 4 other SUVs at two other dealerships and Joe stood out for his knowledge of the car we were looking at, his commitment to his brand of vehicles, and his general personality and friendliness. The dealership itself was clean, modern, and inviting and the actual sales process was smooth and as stress free as I’ve ever been part of.
Robert S, Evansville, IN, Sales Customer
July 30, 2019
MADDOX, JOSEPH
Response
Robert, thank you for leaving a review! We're so glad Joe was able help you find your new SUV. Enjoy it this summer! Please let us know if we can be of assistance in the future!
August 01, 2019
Posted 174 days ago.
John was super nice, knowledge...
John was super nice, knowledgeable and very accommodating. One of the best experiences we’ve ever had at a dealership.
LINDA D, Louisville, KY, Sales Customer
July 29, 2019
Allen, John
Response
Thank you for leaving a review, Linda! We're so glad Joe made it a great experience at the dealership! Please let us know if we can be of assistance in the future!
August 01, 2019
Posted 174 days ago.
My sales rep, Terry Kelly, was...
My sales rep, Terry Kelly, was exceptional. He went beyond taking care of me as I searched for my new car. The first time I came by the lot it was raining and I ended up on a phone call right as I pulled in. Terry came out in the rain and talked to my 18 year old son. Terry treated my son with respect and like an adult. This impressed me very much. Often, young men his age are dismissed as unimportant or too young to pay attention to. I am so glad I was able to buy my car from Terry.
Deborah W, Newburgh, IN, Sales Customer
July 29, 2019
Kelly, Terry
Response
Deborah, we're so glad Terry was able to make it a five star experience for you! Thank you for taking the time to leave a review! Please let us know if we can be of assistance in the future!
August 01, 2019
Posted 174 days ago.
Experience was pleasant and ev...
Experience was pleasant and everyone was organized. Everyone was helpful and friendly .
Kenneth Y, Birdseye, IN, Service Customer
July 29, 2019
DANIELLE WOODALL
Response
We're glad it was a good experience, Kenneth! Thank you for taking the time to leave a review! If we can help out again in the future, please let us know!
August 01, 2019
Posted 175 days ago.
Fast, friendly and professiona...
Fast, friendly and professional service. It was a good experience.
JOELLEN W, MOUNT VERNON, IN, Service Customer
July 28, 2019
RUSSELL HOWE
Response
That's great to hear, Joellen, we're happy the team was friendly and professional. If you need our help again in the future, we'd love to see you back again!
July 29, 2019
Posted 176 days ago.
Danielle was great! Helped me ...
Danielle was great! Helped me get a cabin filter ordered so I didn’t have to spend more time in there when picking up my vehicle. Thanks!
JENNA S, Wadesville, IN, Service Customer
July 27, 2019
DANIELLE WOODALL
Response
You're welcome, Jenna, thanks for working with Danielle and the team! If you need us again, we'd be happy to have you back!
July 29, 2019
Posted 177 days ago.
Had a very positive experience...
Had a very positive experience thanks in large part to Kevin Connelly being so accommodating and respectful. He offered options without being pushy, and was always very congenial. A pleasure to work with!
CHRISTINA H, EVANSVILLE, IN, Sales Customer
July 26, 2019
CONNELLY, KEVIN
Response
It was a pleasure to work with you as well, Christina. Enjoy the new Tucson, and please let us know if you need us again!
July 26, 2019
Posted 178 days ago.
Don Waters is a great salesman...
Don Waters is a great salesman. He went out of his way to take care of us and make sure our experience was an exceptional one. Will definitely do business with Evansville Hyundai again and recommend them to our family and friends!
JOHN W, Mount Carmel, IL, Sales Customer
July 25, 2019
Waters, Don
Response
John, thanks for working with Don and the team! We hope you love the new Palisade, and we hope our team can see you back again in the future!
July 26, 2019
Posted 179 days ago.
The young man that checked me ...
The young man that checked me in today was very efficient with his work. He kept me informed of my time there of what I needed to know and explained himself well. He was very polite. I sure hope I get him again. Great job!’
KENNETH P, CHANDLER, IN, Service Customer
July 24, 2019
RUSSELL HOWE
Response
Thank you for your positive comments, Kenneth! We appreciate your kind words about our staff and quality of service. Let us know if there's anything else you need!
July 25, 2019
Posted 180 days ago.
Friendly welcome and check-in ...
Friendly welcome and check-in technician at Service Desk. Oil change, tire rotation and vehicle wash was completed accurately and in a timely fashion.
R DAVID R, NEWBURGH, IN, Service Customer
July 23, 2019
DANIELLE WOODALL
Response
David, this is what we love to hear! Thank you so much for choosing Evansville Hyundai to service your Santa Fe. It's great to hear that you were provided with an excellent experience by our service team!
July 25, 2019
Posted 180 days ago.
John Allen helped me get my 20...
John Allen helped me get my 2019 Hyundai Accent. He did an excellent job of helping me finance my car and get me into a great car that I have enjoyed! He was helpful and made small talk and cared. He is a good guy. Value people like this. He deserves it. I’ll be back to see him and if he isn’t there anymore I’ll be back anyways. Great place. Thank you for all your help John Allen and Hyundai family!
Billy H, Vincennes, IN, Sales Customer
July 23, 2019
Allen, John
Response
Billy, thanks for the review! We are happy to hear of your positive experience buying a car from us. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with John. We value your loyalty and look forward to working with you again. Enjoy your new car!
July 25, 2019
Posted 181 days ago.
Told me it would take 20 minut...
Told me it would take 20 minutes and that was how long it was.
Harold B, Rockport, IN, Service Customer
July 22, 2019
JACOB A POKORNEY
Response
Thanks for the review, Harold! We are happy to hear of your positive service experience with us.
July 25, 2019
Posted 184 days ago.
Very pleasant experience. Eve...
Very pleasant experience. Everyone was very helpful and not pushy. Joe Maddox was very helpful and especially showing all the capabilities of the Santa Fe and setting them up. I highly recommend Duell’s Evansville Hyundai.
CHERYL M, Newburgh, IN, Sales Customer
July 19, 2019
MADDOX, JOSEPH
Response
Cheryl, we're happy your time with Joe and our team was pleasant. It was great seeing you here, and we hope we can work with you and your new Santa Fe again in the future!
July 22, 2019
Posted 185 days ago.
Everyone was courteous, I was ...
Everyone was courteous, I was kept informed and the work was done in a timely fashion. It was very convenient to have a loaner car too.
John W, Newburgh, IN, Service Customer
July 18, 2019
DANIELLE WOODALL
Response
Thanks for visiting, John, we're glad the team was courteous and informative. If you need us again, we'd be glad to have you back!
July 19, 2019
Posted 185 days ago.
Great experience servicing my ...
Great experience servicing my Accent!
MARK L, EVANSVILLE, IN, Service Customer
July 18, 2019
DANIELLE WOODALL
Response
Thank you for letting us help out, Mark, we're glad we could get you the service you needed! If you need our help again in the future, we'd love to see you back!
July 19, 2019
Posted 185 days ago.
The service department got me ...
The service department got me in quickly for an appointment and they were very quick the day they did the work. Customer service A+
GREGORY S, EVANSVILLE, IN, Service Customer
July 18, 2019
RUSSELL HOWE
Response
Gregory, we're happy the Evansville team could help out! If you need us again in the future, please let us know!
July 19, 2019
Posted 186 days ago.
Everyone in the service depart...
Everyone in the service department are friendly and professional. They go out of their way to make you feel they appreciate your business.
CHARLES R, NEWBURGH, IN, Service Customer
July 17, 2019
RUSSELL HOWE
Response
That's great to hear, Charles, we're glad our team was friendly and professional. We hope we can work with you again in the future!
July 19, 2019
Posted 187 days ago.
We've purchased three plus veh...
We've purchased three plus vehicles with this dealership and will most likely continue as their vehicles are premium. Staff always helpful, always pleasant and professional! Coffee, snacks and wide screen TV are pleasant too. Thank you Evansville Hyundai!
WILLIAM L, MOUNT VERNON, IN, Service Customer
July 16, 2019
RUSSELL HOWE
Response
You're welcome, William, thank you for letting our team take care of your Elantra. If you need us again in the future, we'd be happy to see you back again!
July 17, 2019
Posted 192 days ago.
It was an oil change went as e...
It was an oil change went as expected
MELISSA G, NEWBURGH, IN, Service Customer
July 11, 2019
JACOB A POKORNEY
Response
Melissa, thanks for stopping by, we're glad your oil change went well. If you need us again, please let us know!
July 12, 2019
Posted 192 days ago.
Bought a new Hyundai Palisade....
Bought a new Hyundai Palisade. John Allen went above and beyond in his assistance. Outstanding experience.
S, WINSLOW, IN, Sales Customer
July 11, 2019
Allen, John
Response
Greg, we're happy your time with us was outstanding! If you need our help again, we'd love to see you and your new Palisade back again!
July 12, 2019
Posted 192 days ago.
Prompt and on time, thanks
DAVID P, EVANSVILLE, IN, Service Customer
July 11, 2019
RUSSELL HOWE
Response
You're welcome, David, we hope we can see you back again!
July 12, 2019
Posted 193 days ago.
I don't remember the service e...
I don't remember the service employee's name, but he was very helpful. I added a request to check my steering wheel and they fixed the problem at no cost also. So I had a couple of recall items and steering wheel problem fixed with no cost to me. They even washed my car for me. I was so pleased, I made an appointment to have an oil change and tire rotation. It was a very pleasant experience.
Donald N, EVANSVILLE, IN, Service Customer
July 10, 2019
DAKOTA CROWE
Response
Donald, we're glad our team was able to help out and provide you with a pleasant visit. If you need our help again, please let us know!
July 12, 2019
Posted 195 days ago.
Issue wasnt resolved and littl...
Issue wasnt resolved and little correspondence with service dept as to why.
RODNEY E, EVANSVILLE, IN, Service Customer
July 08, 2019
RUSSELL HOWE
Response
Rodney, thank you for informing us of this. If this is still an issue, please contact our service team and we'd be happy to take another look at your Genesis. We hope we can get this settled for you.
July 10, 2019
Posted 197 days ago.
Pleased with my service and ev...
Pleased with my service and everyone very polite
Melvin M, Newburgh, IN, Service Customer
July 06, 2019
JACOB A POKORNEY
Response
We're glad to hear that, Melvin. We hope the team can see you back again in the future!
July 08, 2019
Posted 197 days ago.
Detailing did a good job.
GREGORY R, BOONVILLE, IN, Service Customer
July 06, 2019
DAKOTA CROWE
Response
We're glad your detailing was great, Gregory. Let us know if there's anything else you need our help with!
July 08, 2019
Posted 204 days ago.
I took my car in to have air c...
I took my car in to have air conditioning checked for freon level. They did a check and said my compressor was bad. They ordered a new compressor , it took two days for arrival. They called and said it was in the dealership and installed it that day. All work was done promptly . They said the work was covered under my warranty and was no charge to me. The service advisor that day was friendly and efficient in getting car done and paperwork finished . I would recommend this dealer to all my friends and family.
Finas H, Evansville, IN, Service Customer
June 29, 2019
DANIELLE WOODALL
Response
Thank you for the review, Finas! We're so glad to hear you had a great experience.
July 01, 2019
Posted 204 days ago.
Very quick service today.
VICKI B, LAWRENCEVILLE, IL, Service Customer
June 29, 2019
DANIELLE WOODALL
Response
Thank you for your review, Vicki. We are glad we were able to service your Sonata quickly!
July 01, 2019
Posted 205 days ago.
Everything was great and extre...
Everything was great and extremely helpful.
RITA S, WADESVILLE, IN, Service Customer
June 28, 2019
DANIELLE WOODALL
Response
Thank you for your review, Rita! We are glad that our team was able to provide you with a great customer experience! We look forward to working with you again soon!
July 01, 2019
Posted 206 days ago.
Enjoyed test driving an Elantr...
Enjoyed test driving an Elantra. Salesman very knowledgeable about all the feature & explained each one. Was very caring & wanted me to be comfortable—offered bottled water. Dealership had a large selection to choose from. Highly recommend them if looking for a new car.
KATHY S, Cave In Rock, IL, Sales Customer
June 27, 2019
Flory, Eric
Response
Thank you for your review and feedback, Kathy. We are glad we could provide excellent customer service and look forward to working with you again soon!
July 01, 2019
Posted 206 days ago.
I bought a Santa Fe and so far...
I bought a Santa Fe and so far I love the car, it has everything on it that I wanted. It has the ultimate tram and turbo engine. Our salesman Bryan Mann from Evansville Indiana was wonderful, very knowledgeable and went out of his way to answer the questions we had. I’ve only had the car for one day and so far I’m thrilled with my purchase. There is a lot to learn, so I’m sure I will be overwhelmed for a while. However I know I can go back to the dealership and talk to my sales person at any time.
REBECCA H, EVANSVILLE, IN, Sales Customer
June 27, 2019
MANN, BRYAN
Response
Thank you for your review, Rebecca! We are glad that Bryan and our sales team were able to help you find the perfect car! We are proud that we could provide an excellent car buying experience and look forward to working with you again!
July 01, 2019
Posted 206 days ago.
From the moment we walked into...
From the moment we walked into the door we felt welcomed. The car shopping and buying experience was one of the best we have ever experienced. John Allen made us feel welcome and he explained each step of the process in easy to understand terms. Everyone that was involved made us feel like they really cared and showed they really appreciated our business! Thank you!!!
CHARLES R, NEWBURGH, IN, Sales Customer
June 27, 2019
Allen, John
Response
Thank you for your review and feedback, Charles! We are glad that John and our entire sales team provided such a great car buying experience! We are proud that we could exceed your expectations and look forward to seeing you again for your first service appointment. Congratulations on your purchase!
July 01, 2019
Posted 207 days ago.
Evansville Hyundai has always ...
Evansville Hyundai has always provided exceptional service to me, and my family. The sales and service staff are friendly and professional. Thank you!
JOSHUA P, EVANSVILLE, IN, Service Customer
June 26, 2019
JACOB A POKORNEY
Response
Thank you for your feedback, Joshua! We are proud to continue to offer the same great service which keeps our customers coming back. We appreciate you trusting us with your vehicle! We look forward to seeing you again at your next service appointment!
June 26, 2019
Posted 208 days ago.
Everything was done in a order...
Everything was done in a orderly& timely manner
ROBERT G, Carmi, IL, Service Customer
June 25, 2019
RUSSELL HOWE
Response
Thank you for your review, Robert. We are glad we could provide great customer service and look forward to working with you again!
June 26, 2019
Posted 209 days ago.
I was treated with respect and...
I was treated with respect and utmost courtesy. Everyone makes the customers feel very important. The Service performed was done correctly and efficiently. They are reliable: they tell you what they plan to do; then they do what they said they'd do. They are also very cost competitive compared to other dealerships.
Joan G, Newburgh, IN, Service Customer
June 24, 2019
DAKOTA CROWE
Response
Thank you for your review and feedback, Joan! We are glad our team could provide a great experience for you and we look forward to seeing you again at your next service appointment!
June 26, 2019
Posted 210 days ago.
Vehicle in for simple oil chan...
Vehicle in for simple oil change: Quick service, as expected.
HOWARD H, EVANSVILLE, IN, Service Customer
June 23, 2019
RUSSELL HOWE
Response
That's great to hear, Howard, we're glad your visit was quick. We all look forward to seeing you back again next time!
June 24, 2019
Posted 212 days ago.
Danielle once again did a grea...
Danielle once again did a great job of communicating with me and explaining what was going on with our 2014 Hyundai Santa Fe Sport. Danielle Is tops.
ROBERT H, EVANSVILLE, IN, Service Customer
June 21, 2019
DANIELLE WOODALL
Response
Robert, thanks for letting us help once again, it was great seeing you back! If you need us again in the future, you already know Danielle and the team will be happy to see you back!
June 24, 2019
Posted 213 days ago.
Great, friendly service and no...
Great, friendly service and no long waits. They always treat us well and make us feel valued.
Debra L, Evansville, IN, Service Customer
June 20, 2019
RUSSELL HOWE
Response
Debra, we value each customer, and we're happy we could show you that. It was great getting to work with you, and we all look forward to our next opportunity!
June 21, 2019
Posted 214 days ago.
We actually came in early and...
We actually came in early and they got us in. Extremely fast service and very polite personnel. Will allows be back when the SUV is due service!
DONNA B, ALBION, IL, Service Customer
June 19, 2019
DANIELLE WOODALL
Response
Donna, thanks for stopping by, we had a great time working with you! We're glad you enjoyed your visit, and we all look forward to your next visit back!
June 19, 2019
Posted 215 days ago.
Awesome experience
elizabeth s, Gentryville, IN, Sales Customer
June 18, 2019
CONNELLY, KEVIN
Response
That's great to hear, Elizabeth! Have fun with your new Sonata, and let us know when you're ready for your first service appointment!
June 19, 2019
Posted 218 days ago.
Excellent experience
ROSEMARY H, EVANSVILLE, IN, Service Customer
June 15, 2019
RUSSELL HOWE
Response
That's what we always hope for, Rosemary. If you need us again, we'd be happy to see you back!
June 17, 2019
Posted 219 days ago.
Everyone in the service depart...
Everyone in the service department is friendly. The work is done efficiently. I could not be more pleased.
Joseph C, Chandler, IN, Service Customer
June 14, 2019
DANIELLE WOODALL
Response
That's what we hope for, Joseph, we're happy to hear that our team was so friendly. If there's anything else we could help you with, please let us know!
June 17, 2019
Posted 219 days ago.
Had a tire replaced. Love your...
Had a tire replaced. Love your service department. Always so helpful and polite.
ZELMA C, EVANSVILLE, IN, Service Customer
June 14, 2019
RUSSELL HOWE
Response
Helpful and polite is what we aim for, Zelma. Let us know if you need our help again!
June 14, 2019
Posted 227 days ago.
fast and friendly
PAUL C, HENDERSON, KY, Service Customer
June 06, 2019
DANIELLE WOODALL
Response
That's what we hope for, Paul, we're glad we were fast and friendly! If you need us again, just let us know!
June 07, 2019
Posted 227 days ago.
From start to finish it is suc...
From start to finish it is such a warm feeling to get good service and to be treated with respect from everyone at the dealership. You deserve your good reputation.
JAMES F, EVANSVILLE, IN, Service Customer
June 06, 2019
DANIELLE WOODALL
Response
We appreciate it, James, thank you very much for working with our team. We hope we can see you back again in the future!
June 07, 2019
Posted 229 days ago.
Prompt, kind, knowledgeable, t...
Prompt, kind, knowledgeable, thorough and the compliments could go on and on. I would not consider taking my Hyundai to any service center besides this Hyundai dealership/service center.
JOLAYNE H, EVANSVILLE, IN, Service Customer
June 04, 2019
DAKOTA CROWE
Response
Jolayne, we're happy the Evansville team was able to help you out! If there's anything else you need from us, please let us know!
June 05, 2019
Posted 232 days ago.
nothing to add
NANCY R, NEWBURGH, IN, Service Customer
June 01, 2019
DANIELLE WOODALL
Response
Thank you for visiting, Nancy. We hope we can help you again in the future!
June 03, 2019
Posted 232 days ago.
Terry Kelly was an excellent s...
Terry Kelly was an excellent salesman. He made the experience of buying my car very reasonable and informative. I would greatly recommend dealing with him and this Hyundai dealership.
Shelbie K, Madisonville, KY, Sales Customer
June 01, 2019
Kelly, Terry
Response
Terry is a great asset to the team, Shelbie, we're glad he was able to help you into your new Sonata. When you're ready for your first service appointment, let us know and we'd love to help again!
June 03, 2019
Posted 233 days ago.
In and out was fast. My vehicl...
In and out was fast. My vehicle was serviced in a timely manner, no issues.
Brian S, Mount Vernon, IN, Service Customer
May 31, 2019
DANIELLE WOODALL
Response
It was great seeing you here, Brian. Let us know if you need us again!
May 31, 2019
Posted 233 days ago.
I was running a bit late for m...
I was running a bit late for my appointment. I had called ahead to let them know and they were very accommodating. The work was done very quickly which I appreciated since I was in the middle of a very busy day.
SHANDRA C, HENDERSON, KY, Service Customer
May 31, 2019
DANIELLE WOODALL
Response
Shandra, we're glad the team was able to help out. Let us know if you need our help again in the future!
May 31, 2019
Posted 237 days ago.
Great buying experience, hones...
Great buying experience, honest friendly staff, no gimmicks or deceit. Already have recommended to friends and family
ROBERT B, OLNEY, IL, Sales Customer
May 27, 2019
Emmons, Derek
Response
Robert, we're happy our team was able to give you an honest buying experience. We hope you love your Santa Fe, and we hope we can see you back again!
May 29, 2019
Posted 245 days ago.
Excellent experience
Laura G, Owensboro, KY, Sales Customer
May 19, 2019
Schneider, Jim
Response
We're glad your visit was excellent, Laura! Enjoy your Elantra, and please let us know if you need anymore help!
May 20, 2019
Posted 247 days ago.
Got timely attention to my aut...
Got timely attention to my auto problem.Car was repaired and i was back on the road in 24 hrs.
MICHAEL L, EVANSVILLE, IN, Service Customer
May 17, 2019
KELLE NELLIS
Response
Michael, we're happy the team could take care of your Sonata. If there's anything else we could help with, we'd be happy to see you again!
May 20, 2019
Posted 247 days ago.
I just went in for a routine o...
I just went in for a routine oil change of which they performed that job in excellent fashion. During the overall car check they found my license plate lights to be out. They replaced bulbs and had my car finished and waiting for me. Overall they did a very good job.
Finas H, Evansville, IN, Service Customer
May 17, 2019
DAKOTA CROWE
Response
We're glad we did a great job, Finas, thanks for letting us help out. We all hope we can see you back again in the future!
May 22, 2019
Posted 249 days ago.
Derek was an excellent salespe...
Derek was an excellent salesperson!! Very helpful, and was a great representative for your organization. He was great to work with!
jason g, Sebree, KY, Sales Customer
May 15, 2019
Emmons, Derek
Response
Thanks for working with Derek and the team, Jason, we're glad he could help you into your new Santa Fe. Enjoy the ride, and let us know if there's anything else you need our help with!
May 22, 2019
Posted 250 days ago.
Derek was an excellent salespe...
Derek was an excellent salesperson!!! Very helpful throughout the entire process.
jason g, Sebree, KY, Sales Customer
May 14, 2019
Emmons, Derek
Response
That's great to hear, Jason, we're glad Derek was able to help you into your new ride. Enjoy the new Sonata, and please let us know if there's anything else our team could help out with!
May 22, 2019
Posted 250 days ago.
Stellar customer rep setting u...
Stellar customer rep setting up and delivering svc. today. She listened well and was also very personable. Great hire! My vehicle continues to run smoothly, and I only take it to the dealer for service. They present things to watch for in the future, but don’t pressure you into service prematurely.
KAREN B, EVANSVILLE, IN, Service Customer
May 14, 2019
DANIELLE WOODALL
Response
Thank you for letting us help out, Karen, we're glad the team was able to take care of your Santa Fe. If you need anymore help in the future, we'd be happy to see you again!
May 22, 2019
Posted 260 days ago.
Polite staff, comfortable wait...
Polite staff, comfortable waiting area, and quick service.
TRACY P, EVANSVILLE, IN, Service Customer
May 04, 2019
DANIELLE WOODALL
Response
We're glad we could help out, Tracy. Let us know if there's anything else we could do for you!
May 07, 2019
Posted 260 days ago.
An update was performed on the...
An update was performed on the GPS and complete service preventative maintenance was completed. All were satisfactory and I would purchase again another Hyundai from the Duell's. Their staff and work are outstanding. Thank you! Steve H.
STEPHEN H, EVANSVILLE, IN, Service Customer
May 04, 2019
JACOB A POKORNEY
Response
You're welcome, Steve, thanks for stopping by! Let us know if there's anything else you need in the future, we'd be happy to have you back again!
May 07, 2019
Posted 261 days ago.
I received a recall notice and...
I received a recall notice and took my Sonata in to have it repaired. They took it into service took care of recall in proper amount of time, then washed my car before returning it to me. They were personable and efficient in the manner of taking care of my car. I would recommend this dealership to anyone needing service or purchasing a car. They take care of you from start to finish.
Finas H, Evansville, IN, Service Customer
May 03, 2019
DAKOTA CROWE
Response
Thank you for allowing us to work with you, Finas, we had a great time with you! If you need our services again in the future, let us know and we'd be happy to have you back again!
May 07, 2019
Posted 262 days ago.
The staff was very friendly an...
The staff was very friendly and knowledgeable they made my new car purchase a breeze!
Ashley T, Henderson, KY, Sales Customer
May 02, 2019
Emmons, Derek
Response
We're happy to hear that our team could make your car purchase a breeze, Ashley! Enjoy your new Tucson, and please let us know if there's anything else we could help out with!
May 03, 2019
Posted 263 days ago.
Pleasure to do business with. ...
Pleasure to do business with. Honest and professional. Staff is excellent and talented
RAJESH P, EVANSVILLE, IN, Sales Customer
May 01, 2019
Schneider, Jim
Response
Great to hear Rajesh! We are happy the staff was able to do an excellent job and we look forward to having you back!
May 02, 2019
Posted 264 days ago.
Adam K did a great job listeni...
Adam K did a great job listening to my needs and wants for a new vehicle. He was very helpful and honest.
Lindsay H, Evansville, IN, Sales Customer
April 30, 2019
Keister, Adam
Response
Great to hear Lindsay! We are thrilled to hear that Adam was able to do a great job and we look forward to having you back!
May 02, 2019
Posted 265 days ago.
Fast and friendly service
Bridget M, Henderson, KY, Service Customer
April 29, 2019
DANIELLE WOODALL
Response
Awesome to hear Bridget! Thanks for coming in!
May 02, 2019
Posted 268 days ago.
Wife was very pleased with the...
Wife was very pleased with the service.
MARK B, EVANSVILLE, IN, Service Customer
April 26, 2019
DAKOTA CROWE
Response
That's great to hear, Mark! We'd be happy to help you and your wife again in the future!
April 29, 2019
Posted 269 days ago.
Very organized and pleasant
JANE T, EVANSVILLE, IN, Service Customer
April 25, 2019
DANIELLE WOODALL
Response
That's our hope, Jane. Let us know if you need us again!
April 26, 2019
Posted 269 days ago.
The sales staff went above and...
The sales staff went above and beyond to make sure that I was able to get the vehicle that I wanted. We have bought several vehicles from there and Eric Flory was our salesman on every purchase.
BRADLEY P, EVANSVILLE, IN, Sales Customer
April 25, 2019
Flory, Eric
Response
Bradley, we're very happy to hear that the team went above and beyond to get you into your new Veloster! Enjoy the new ride, and please let us know if there's anything else Eric or the team can help with!
April 26, 2019
Posted 270 days ago.
The work is always done profes...
The work is always done professionally, and the cost of service is good as well. There was a slight hiccup with getting a shuttle ride to work yesterday while my car was being serviced, but Danielle took care of it quickly and professionally! Definitely recommend the service department!
MARK L, EVANSVILLE, IN, Service Customer
April 24, 2019
DANIELLE WOODALL
Response
We're glad Danielle was able to take care of the hiccup and make your visit with us a great one, Mark. If you need us again in the future, we'd all love to have you back again!
April 26, 2019
Posted 270 days ago.
I had the interior of my car d...
I had the interior of my car detailed for the first time and it looks like new! I will definitely get it done again, and I’ll probably have the exterior done, too.
ROBERT Y, EVANSVILLE, IN, Service Customer
April 24, 2019
DAKOTA CROWE
Response
We're glad to hear you were pleased with our detailing job! Thank you for letting us know, Robert! We would be happy to work with you on your exterior whenever you're ready. Come back soon!
April 25, 2019
Posted 271 days ago.
I recently purchased a new 201...
I recently purchased a new 2019 Hyundai Santa Fe. A couple of weeks after I had it, I noticed that there was a part loose on the liftgate. Parts department ordered needed part once I made them aware of the issue. I called to inquire if I needed to schedule an appointment or if I could just come in. I was told I can come in whenever it was convenient. Yesterday I stopped in and was treated very well. It ended up I did need an official appointment (maybe to run the fix through the warranty?) . I waited about an hour until the technicians were available to fix my car. While I was not pleased with the long wait, I understand I was an add-on to the schedule. Everyone was very nice and I appreciate the service department taking care of the issue as quickly as they could.
ALMA D, EVANSVILLE, IN, Service Customer
April 23, 2019
KELLE NELLIS
Response
Thank you for sharing your feedback with us, Alma! We're glad to hear that our service and parts departments were able to take care of the issue on your new Santa Fe in a timely manner. We greatly appreciate your patience with us because we know having to wait is never fun, but we're happy you were pleased overall and we hope to see you back here again in the future! Please let us know if there is anything else we can do for you. Thanks again!
April 25, 2019
Posted 271 days ago.
everything went well quick and...
everything went well quick and courteous
TIMOTHY W, Evansville, IN, Service Customer
April 23, 2019
DAKOTA CROWE
Response
We're glad to hear it, Timothy! Thank you for reviewing and we hope you come back soon!
April 25, 2019
Posted 275 days ago.
Did a great jobs of putting ne...
Did a great jobs of putting new Rims on the car
MATTHEW H, EVANSVILLE, IN, Service Customer
April 19, 2019
KELLE NELLIS
Response
We're happy to hear so, Matthew! If you need us again, just let us know!
April 22, 2019
Posted 275 days ago.
Friendly and timely visit
DAWN G, BOONVILLE, IN, Service Customer
April 19, 2019
DANIELLE WOODALL
Response
Friendly and timely is what we aim for, Dawn! If you need our help again, please let us know!
April 22, 2019
Posted 276 days ago.
Salesman Kevin Connelly was fa...
Salesman Kevin Connelly was fantastic to work with and very helpful and knowledgeable. Jacob that handled all our paperwork was also very personable and pleasant to deal with. Would definitely not have a problem dealing with either of these gentlemen again
Pamela J, West Salem, IL, Sales Customer
April 18, 2019
CONNELLY, KEVIN
Response
We appreciate the kind words, Pamela! We are delighted to hear that Kevin and Jacob helped in giving you such a great experience with us! We value your business and look forward to seeing you again on your next visit. Thank you for choosing us!
April 23, 2019
Posted 277 days ago.
Recommended Service Coupon nee...
Recommended Service Coupon needs “clearer” wording- 20% off recommended service but doesn’t say limited to not “one” service item.
BRIAN G, MOUNT VERNON, IN, Service Customer
April 17, 2019
JACOB A POKORNEY
Response
Thank you for your feedback, Brian! We are sorry to hear about the service coupon, we strive to make every visit to our service department as quick and efficient as possible. We appreciate having you as a customer!
April 23, 2019
Posted 277 days ago.
Great customer service, you fe...
Great customer service, you feel like family. Thanks
RONALD K, EVANSVILLE, IN, Service Customer
April 17, 2019
DANIELLE WOODALL
Response
You're welcome, Ronald! Stop by and visit the Evansville team again!
April 19, 2019
Posted 277 days ago.
They did a great job on meetin...
They did a great job on meeting and exceeding my expectations! It was a pleasure doing business with the service department.
BRENT H, EVANSVILLE, IN, Service Customer
April 17, 2019
DANIELLE WOODALL
Response
And it was a pleasure working with you as well, Brent. If you need anything else from us, just let us know!
April 19, 2019
Posted 281 days ago.
It was probably one of the mos...
It was probably one of the most seamless car buying experiences I have had.
Ryan H, WINSLOW, IN, Sales Customer
April 13, 2019
Schneider, Jim
Response
That's fantastic, Ryan, we're glad we could help out! If you need us again, please let us know. Enjoy your new Elantra!
April 15, 2019
Posted 283 days ago.
I always receive the greatest ...
I always receive the greatest customer service from the service department and your salesman Jim Schneider! I will never purchase any vehicles unless it is from your dealership, you all are doing a great job!
Jeris S, Boonville, IN, Service Customer
April 11, 2019
DAKOTA CROWE
Response
We appreciate it, Jeris, thank you so much for letting us know that Jim and the team were all great. If you need our help again in the future, we'd love to see you back!
April 12, 2019
Posted 283 days ago.
Very accomadating. Very nice t...
Very accomadating. Very nice to deal with.
JUDY K, OAKLAND CITY, IN, Service Customer
April 11, 2019
DANIELLE WOODALL
Response
Thank you, Judy, we had a great time working with you! If you need us again, just let us know!
April 12, 2019
Posted 284 days ago.
Got in fast as usual. Had REAR...
Got in fast as usual. Had REAR window wiper on List to change (rubber broken) , but wasn't done. My husband did it himself instead.
MARY F, EVANSVILLE, IN, Service Customer
April 10, 2019
JACOB A POKORNEY
Response
Mary, thank you for letting us know this happened. We always strive to provide the most thorough service possible, but sometimes we aren't able to. We hope we can make this up to you in the future, and we hope we can make your next visit perfect.
April 12, 2019
Posted 286 days ago.
Very helpful
MATTHEW H, EVANSVILLE, IN, Service Customer
April 08, 2019
DANIELLE WOODALL
Response
That's our goal, Matthew. We hope we can see you back again!
April 10, 2019
Posted 288 days ago.
This was a great experience an...
This was a great experience and so far it has always been when I have visited the service department. They are very friendly and I never end up waiting too long in the reception area.
Debra L, Evansville, IN, Service Customer
April 06, 2019
JACOB A POKORNEY
Response
Debra, we're glad to hear that you had a great time with the Evansville team. It was a pleasure to see you, and we'd all be happy to have you back again!
April 08, 2019
Posted 289 days ago.
Very prompt, professional serv...
Very prompt, professional service
SHERRY W, CYNTHIANA, IN, Service Customer
April 05, 2019
JACOB A POKORNEY
Response
Prompt and professional is our hopes, Sherry! Let us know if you need our help again!
April 08, 2019
Posted 289 days ago.
I will tell you - they make yo...
I will tell you - they make you feel special. You won't feel like your just a dollar sign walking in. They go the extra mile to make sure your needs for your vehicle is met! I have bought many and I mean many cars from different dealers but I have gone back to this dealership many times over the past 8 years and it is because I like their cars but if I didn't feel like the customer service is #1 I would go to another place. A big thanks to Amish for helping finalizing this latest deal. There's nothing more important that a satisfied customer and I'm one!
BRENT H, EVANSVILLE, IN, Sales Customer
April 05, 2019
Schneider, Jim
Response
Brent, every customer is special to us, and we're glad we could prove that to you. Our team had a great time working with you, and we'd all love to see you and your new Santa Fe back again!
April 08, 2019
Posted 289 days ago.
Extremely Friendly and Very Cl...
Extremely Friendly and Very Clean dealership. Love how prompt you are with service appointment. Customer Service is Outstanding.
SUSAN B, EVANSVILLE, IN, Service Customer
April 05, 2019
DAKOTA CROWE
Response
Thank you, Susan, we're glad we were able to help! Come back and visit the team again in the future!
April 05, 2019
Posted 293 days ago.
Adam Keister was very helpful ...
Adam Keister was very helpful throughout the whole process. He was patient with us and worked to get us the best deal.
Cally L, Mount Vernon, IN, Sales Customer
April 01, 2019
Keister, Adam
Response
Cally, we're glad to hear Adam and the team were able to help out! It was a pleasure working with you, and we hope the team can see you and your new Santa Fe back again!
April 03, 2019
Posted 293 days ago.
Came in for an oil change and ...
Came in for an oil change and CPU upgrade. Was out in just over 30 min on a Friday afternoon. Great service!
EDWARD M, EVANSVILLE, IN, Service Customer
April 01, 2019
DAKOTA CROWE
Response
We're happy to hear your visit was great, Edward! If you need our help again in the future, we'd be more than happy to help again.
April 01, 2019
Posted 294 days ago.
We’ve looked for this car (col...
We’ve looked for this car (color/interior color, options, awd, etc) for months after planning to buy this make and model for over a year. After having a bad experience with Terry Lee, Hyundai , we had almost thrown In the towel. Talking to Jim Schneider over the phone, we found him to be more than helpful and great to talk to. Meeting him in person he did not disappoint. He was friendly, professional and very knowledgeable about our car. I was hesitant to drive 5 hours one way to get a car, but Jim made it such a great experience it was well worth it. I would recommend your dealership and Jim to anyone interested in a Hyundai. Ps...we LOVE out Santa Fe, Thanks so much!!!!
Philip O, Troy, OH, Sales Customer
March 31, 2019
Schneider, Jim
Response
You're very welcome, Philip, thank you so much for working with Jim and the team. We know your ride here was long, but we're glad to hear that your new Santa Fe was able to make the ride worth it. We all loved working with you, and it was a pleasure to have you with us. We know the ride is long, but if you're ever in the area again, the Evansville team would love to have you back!
April 01, 2019
Posted 296 days ago.
The service advisor, Dakota, w...
The service advisor, Dakota, was very courteous and helpful. He was willing to and did check a previous service invoice for the same problem and found that the offending part (as determined by the technician) was still under warranty. He ordered a new one, and will call me when it comes in to schedule the actual repair. The technician also checked to see why the radio was not working, discovered a blown fuse, and replaced it. There was no charge. They also prepared a list of additional potential repairs. I was very pleased with the service department.
DIXIE W, OAKLAND CITY, IN, Service Customer
March 29, 2019
DAKOTA CROWE
Response
Thanks for stopping by, Dixie, we're glad Dakota and the team could help out. When your part is ready, the team would be happy to help out. Let us know if there's anything else you need in the meantime!
April 01, 2019
Posted 296 days ago.
Always the best treatment. Ve...
Always the best treatment. Very courteous and professional.
FLOYD D, NEWBURGH, IN, Service Customer
March 29, 2019
DAKOTA CROWE
Response
We're happy we could give you courteous and professional service, Floyd, that's what we hope for. If you need anything else from the Evansville team, just let us know!
April 01, 2019
Posted 298 days ago.
Filters left on front seat. In...
Filters left on front seat. Instructions for type oil totally ignored
JOELLEN R, LAWRENCEVILLE, IL, Service Customer
March 27, 2019
DANIELLE WOODALL
Response
Karol, thank you for the feedback. If you need to discuss this with us further, please contact us at (812) 473-4400 and we'd be happy to hear more.
March 27, 2019
Posted 299 days ago.
Very good and courteous staff
TERRY K, EVANSVILLE, IN, Service Customer
March 26, 2019
DAKOTA CROWE
Response
We're happy to hear it, Terry, thank you for letting us help out. Let us know if there's anything else we can do!
March 27, 2019
Posted 300 days ago.
All staff was friendly, courte...
All staff was friendly, courteous, helpful and updated me with all of the repairs. Santa Fe looked great when they were finished. All work was completed as asked. -Steve
STEPHEN H, EVANSVILLE, IN, Service Customer
March 25, 2019
DANIELLE WOODALL
Response
Steve, thanks for letting us help out! If there's anything else you need from the Evansville team in the future, just let us know!
March 27, 2019
Posted 301 days ago.
The shop is clean, the employe...
The shop is clean, the employees were very courteous and nice.
Joseph C, Chandler, IN, Service Customer
March 24, 2019
DANIELLE WOODALL
Response
We're happy to hear that, Joseph. Let us know if you need our help again!
March 25, 2019
Posted 302 days ago.
Adam Keister is a great guy to...
Adam Keister is a great guy to deal with. No pressure just straight forward. Very pleasant experience.
William M, Owensboro, KY, Sales Customer
March 23, 2019
Keister, Adam
Response
William, we're glad Adam and the team could make your visit with us a pleasant one. Enjoy your new Tucson, and let us know if there's anything else we could help out with!
March 25, 2019
Posted 303 days ago.
Always first class. Jeremy run...
Always first class. Jeremy runs a good shop. Jacob Pokorny is a star. The new service writer, Danielle Woodall is a wonderful, talented, knowledgeable employee. I enjoyed working with her.
WILLIAM M, EVANSVILLE, IN, Service Customer
March 22, 2019
DANIELLE WOODALL
Response
William, we're glad the work is always top notch! If you need us again in the future, Jeremy, Jacob, Danielle, and the rest of our team would be happy to help!
March 25, 2019
Posted 305 days ago.
Good!
MICHAEL M, BOONVILLE, IN, Service Customer
March 20, 2019
JEREMY D SCHULZ
Response
We appreciate it, Michael! Come by and see us again!
March 22, 2019
Posted 305 days ago.
They did recall work and it wa...
They did recall work and it was done quickly. I asked about another issue and they fixed it as well.
DAVID G, EVANSVILLE, IN, Service Customer
March 20, 2019
JACOB A POKORNEY
Response
Thank you for the 5-star review, David! We are glad we could resolve both issues during your visit. Have a great day!
March 21, 2019
Posted 306 days ago.
Very friendly and helpful with...
Very friendly and helpful with any questions.
Billy D, EVANSVILLE, IN, Service Customer
March 19, 2019
JACOB A POKORNEY
Response
Thank you for the stellar review, Billy!
March 21, 2019
Posted 306 days ago.
Staff is helpful and friendly ...
Staff is helpful and friendly Waiting area is clean and the coffee is great Service is done in timely manner
NATALIE N, EVANSVILLE, IN, Service Customer
March 19, 2019
DANIELLE WOODALL
Response
Thank you for the 5-star review, Natalie!
March 21, 2019
Posted 306 days ago.
We had the oil changed, they w...
We had the oil changed, they washed the car but never vacuum it. We had to ask again in order to get the service we had ask for
David L, Ferdinand, IN, Service Customer
March 19, 2019
DANIELLE WOODALL
Response
Thank you for your review, David. Our team hopes you have a wonderful day. We look forward to improving during your next visit.
March 21, 2019
Posted 306 days ago.
John Allen was very profession...
John Allen was very professional and knowledgeable. We contacted the dealership online and immediately received a response from. John. He scheduled an appointment with us. Upon arriving for our appointment John had all the vehicles lined up and ready to test drive. He was so patient when we asked questions about each of the vehicles and did not hesitate to answer. As a result we did purchase a 2019 Santa Fe on that day. And we also want to give credit to Jordan who handled our financial closing. He also was very professional. He explained the details of the extra warranty and any options with expertise. However, the best compliment we can give is that neither “pushed” us to a sell nor to buy an optional coverage. Evansville Hyundai will be recommended to our family and friends.
Ronald M, Simpson, IL, Sales Customer
March 19, 2019
Allen, John
Response
Thank you for the perfect review, Ronald! Our team is glad to have provided you with a easy process and great experience. We know you will love your new 2019 Sante Fe! We will be sure to treat your friends and family to the same level of customer service. Our team looks forward to serving you again! Have a wonderful day.
March 21, 2019
Posted 307 days ago.
This is the 3rd car I have pur...
This is the 3rd car I have purchased from Evansville HYUNDAI. The last two from Don Waters, Don was not pushy, answered all by questions, is friendly and asked if there was anything I needed help with. On the day I went to test drive the new vehicle the dealership was crazy busy. Don was very attentive and never made me feel like I was a bother. I observed his interaction with his other customers and I felt he was very attentive with making you feel you were the most important person at the time. I’m sure he was stressed with all potential buyers wanting to see and talk to him. I would definitely contact Don again if I’m in the market for another vehicle.
LAURA T, EVANSVILLE, IN, Sales Customer
March 18, 2019
Waters, Don
Response
Thank you for the 5-star review, Laura! Don greatly appreciates the positive feedback and is thrilled to have provided you with a great car buying experience. Our team appreciates the recommendation. We look forward to seeing you again! Enjoy your new vehicle!
March 21, 2019
Posted 307 days ago.
I was only there a short time ...
I was only there a short time and the service department had my vehicle in and out in no time
Dennis T, Evansville, IN, Service Customer
March 18, 2019
DANIELLE WOODALL
Response
Thank you for the 5-star review, Dennis! Our service team is glad you had a quick and great experience.
March 21, 2019
Posted 309 days ago.
My car was due 30,000 mi servi...
My car was due 30,000 mi service. Service was done in 45 min. No complaints except not sure if car was washed. It was listed on the receipt but not sure if I was supposed to ask for it to be done.
MARILY P, Newburgh, IN, Service Customer
March 16, 2019
JACOB A POKORNEY
Response
Marily, we're glad the team could help. If you need us again in the future, our team would be more than happy to see you back!
March 18, 2019
Posted 312 days ago.
The people are friendly, and o...
The people are friendly, and our experiences have been positive. The service department was very efficient, and the facility is comfortable and pleasant for waiting while your vehicle is being serviced.
Charlotte H, Utica, KY, Service Customer
March 13, 2019
JEREMY D SCHULZ
Response
Charlotte, we're glad to hear that the team was friendly and positive! It was great to work with you, and we'd be more than happy to do so again!
March 13, 2019
Posted 319 days ago.
I was greeted promptly upon ar...
I was greeted promptly upon arrival. My recall paperwork had noted it would take about an hour and it did. Service performed and I was on my way.
VERONDA R, EVANSVILLE, IN, Service Customer
March 06, 2019
JACOB A POKORNEY
Response
Veronda, thank you for working with our team, we're glad we were able to help you out. If you need our services again in the future, we'd be more than happy to help again!
March 06, 2019
Posted 320 days ago.
Eric Flory was fantastic. He ...
Eric Flory was fantastic. He answered all questions, made suggestions, and provided additional information without making my wife and I feel like we were being hustled into buying a car. Will be happy to deal with Eric in the future.
Jeff and Rosanne B, Chandler, IN, Sales Customer
March 05, 2019
Flory, Eric
Response
Jeff, we're glad Eric could help you and Rosanne into your new Santa Fe! We hope you love the vehicle, and we hope we can see you both back again in the future!
March 06, 2019
Posted 320 days ago.
My experience at the dealershi...
My experience at the dealership was very good. Service was quick and performance was great.
Donald D, Evansville, IN, Service Customer
March 05, 2019
JACOB A POKORNEY
Response
Donald, we're very happy to hear that. If you need our help again, we'd be more than happy to see you back again!
March 05, 2019
Posted 321 days ago.
very good
ALAN C, EVANSVILLE, IN, Service Customer
March 04, 2019
JACOB A POKORNEY
Response
Thank you, Alan! Let us know if you need anything else!
March 05, 2019
Posted 323 days ago.
Greeted promptly & with courte...
Greeted promptly & with courtesy--in and out service--on my way quickly and efficiently to tackle the other tasks of my day.
HOWARD H, EVANSVILLE, IN, Service Customer
March 02, 2019
JACOB A POKORNEY
Response
We're glad you enjoyed your time with us, Howard! Let us know when you're ready for your next visit!
March 04, 2019
Posted 324 days ago.
Had Oil Change Appt. at 11 am....
Had Oil Change Appt. at 11 am. Checked in at 10:20 am.. OUT at 11:00 am. WHAT SERVICE always. Well done !!!
MARY F, EVANSVILLE, IN, Service Customer
March 01, 2019
JACOB A POKORNEY
Response
Thank you, Mary, we appreciate the review! If you need us again, just let us know!
March 04, 2019
Posted 324 days ago.
I took my car in for service a...
I took my car in for service and to check a ticking sound from my engine. They ran a check for recall issues and found the ticking sound was part of a engine recall. They ordered a new engine for my car , covered by warranty and provided me with a loaner car until mine was repaired. All was done in timely manner and service was excellent. My complements to service department and dealership for excellent customer service.
Finas H, Evansville, IN, Service Customer
March 01, 2019
JACOB A POKORNEY
Response
Thanks for your feedback, Finas! Our team will be pleased to know that they were so helpful. Come back anytime!
March 04, 2019
Posted 325 days ago.
We had a great experience at E...
We had a great experience at Evansville Hyundai. Earlier that morning, we went to a different dealership and had a not so great time. Evansville Hyundai was very professional and polite. We will go back when we need another vehicle.
Rachel M, ARCOLA, IL, Sales Customer
February 28, 2019
Allen, John
Response
We're thrilled to know that you had a great experience with us, Rachel! We hope you are enjoying your new 2018 Hyundai Tucson, and we look forward to working with you again.
March 04, 2019
Posted 325 days ago.
Easy and relaxing service. Emp...
Easy and relaxing service. Employees were very professional.
PETER C, EVANSVILLE, IN, Service Customer
February 28, 2019
DANIELLE WOODALL
Response
Wonderful to hear, Peter! Thank you for your business and we hope to take care of any of your future car needs!
March 04, 2019
Posted 326 days ago.
I was very please with my actu...
I was very please with my actual service done on the car. I dropped it off in the morning around 8, got a shuttle service to work. They called around 10 to tell me it was finished. I asked that the shuttle pick me back up around 2. There was no problem with that. When I went to pick up my car it was parked out on the side of the building. I went to put my coat in it before going in to pay. My car was unlocked with the key in it. I have things in my car that are of value. Plus the fact that anyone could have gotten in it and drove off. When I asked about it, no one seemed like it was a big deal. I have always gotten my key at the cashiers window when picking up my car. It really should be stressed that this is a security issue.
Brian M, Newburgh, IN, Service Customer
February 27, 2019
JACOB A POKORNEY
Response
Brian, we’re sorry to hear about your experience here at Evansville Hyundai. We can assure you that the safety both of our customer and their belongings are among our top priorities. Please contact Jeremy Schultz at (812)473-4400, who will be happy to speak with you about your experience, and resolve any concerns you have. Thank you.
March 05, 2019
Posted 328 days ago.
Always excellent service!
Caity L, Evansville, IN, Service Customer
February 25, 2019
DANIELLE WOODALL
Response
We're happy to hear that, Caity! It's a pleasure to work with you, and we look forward to seeing you back again next time!
February 27, 2019
Posted 329 days ago.
Bryan Mann does great job. He ...
Bryan Mann does great job. He works with me to help me get what I want at a good fair price.
MICHAEL P, NEWBURGH, IN, Sales Customer
February 24, 2019
MANN, BRYAN
Response
Thank you for letting Bryan and the team help, Barbara! We hope to see you and your new Santa Fe back again!
February 25, 2019
Posted 331 days ago.
This is my 3rd Elantra. Love t...
This is my 3rd Elantra. Love them and how helpful and friendly everyone is. Adam Keister is my sales person. He always takes care of everything. I appreciate that.
ZELMA C, EVANSVILLE, IN, Sales Customer
February 22, 2019
Keister, Adam
Response
You're welcome, Zelma, thank you for letting us work with you! If you have any questions about your new Elantra, Adam or the team would be happy to answer them!
February 25, 2019
Posted 331 days ago.
Jacob, was very professional. ...
Jacob, was very professional. He told me what I needed done to fix my car. He gave me a time frame for completing the work and asked if I need a ride anywhere. My car was fixed faster then what I thought. Good job by all.
TIM H, EVANSVILLE, IN, Service Customer
February 22, 2019
JACOB A POKORNEY
Response
Thank you for the review, Tim, we're very happy to hear that Jacob and the team were able to help. We hope our team can see you back again!
February 25, 2019
Posted 331 days ago.
Excellent service as usual
D, NEW HARMONY, IN, Service Customer
February 22, 2019
JACOB A POKORNEY
Response
We appreciate it, David, we're happy the team could help out. Let us know if you need us again!
February 22, 2019
Posted 331 days ago.
Was fast and friendly
Richard M, Evansville, IN, Service Customer
February 22, 2019
DANIELLE WOODALL
Response
Fast and friendly is what we hope for, Richard. We'd be happy to help again!
February 22, 2019
Posted 332 days ago.
The dealership did a thorough ...
The dealership did a thorough inspection of my vehicle and gave me a written report. They did not pressure me into any type of service. I appreciate their thoroughness and their professionalism.
THERESA S, JASPER, IN, Service Customer
February 21, 2019
DANIELLE WOODALL
Response
Theresa, it was great getting to do work for you! If there's anything else you need help with in the future, we'd be more than happy to see you back!
February 22, 2019
Posted 333 days ago.
Great guy and straight foward
Melanie H, Morgantown, KY, Sales Customer
February 20, 2019
Allen, John
Response
Thank you for the review, Melanie, it was great to do work with you! If you need any help with your new Elantra, please let us know!
February 22, 2019
Posted 333 days ago.
Awesome people working there.
LORA B, Evansville, IN, Service Customer
February 20, 2019
JACOB A POKORNEY
Response
Thank you, Lora, we're happy we could help! Let us know if you need us again!
February 22, 2019
Posted 333 days ago.
Great experience, fast courteo...
Great experience, fast courteous service.
DALE N, NEWBURGH, IN, Service Customer
February 20, 2019
DANIELLE WOODALL
Response
Thank you for the review, Dale, we're glad your visit was great! If you need us again, just let us know!
February 20, 2019
Posted 337 days ago.
staff was not particularly fri...
staff was not particularly friendly everyone went on about their own thing. Eric was very helpful from the very beginning.We had looked at a used car earlier in the morning and afterwards wanted to shop around at other dealers. Found a Buick I thought would be perfect for my wife but after all the financial mans haggling we almost flipped a coin to decide which car we were going home with. We declined and went back to look at the Ford we had seen on your lot but then we seen more cars sitting along side your front line and my wife noticed a Elantra sitting there and became interested in it. So the sales kindfly moved several automobiles out so we could drive this one and as it turned my wife was willing to buy this vehecial until we entered the lobby and seen a 2018 Elantra that was priced just a little more than the used one so we bought it.after going through all the paperwork with Eric my wife up and asks if there were any other 2018's on clearance he said yes but my wife decided to stay with the WHITE Color But NOT once did Eric get upset or even agitated he sat there and made sure my wife was going to get just what she wanted
VIVIENE and RANDY S, Evansville, IN, Sales Customer
February 16, 2019
Flory, Eric
Response
Randy, we're very happy to know that Eric was a great salesman for you and Viviene! Thank you for doing business with the Evansville team, we hope your wife was able to find the exact car she wanted. If you need any help with your new Elantra, just let us know!
February 18, 2019
Posted 338 days ago.
Great dealership
Jason C, BEAVER DAM, KY, Sales Customer
February 15, 2019
FLITTNER, RANDAL
Response
Thanks, Jason! We hope we can see you and your new Ioniq back again!
February 18, 2019
Posted 339 days ago.
Helpful, courteous, very effic...
Helpful, courteous, very efficient staff. Shop is very clean and organized. Finished with my oil change quickly.
Catherine P, Henderson, KY, Service Customer
February 14, 2019
JACOB A POKORNEY
Response
We are happy to hear that you had an excellent experience with us, Catherine. Thank you for taking the time to let us know! Hope to see you again for future oil changes!
February 18, 2019
Posted 339 days ago.
My service was quick, thorough...
My service was quick, thorough, and convenient. All I could expect. Thank you.
David and Bobbie A, Lynnville, IN, Service Customer
February 14, 2019
DANIELLE WOODALL
Response
That is exactly what we are striving for! We are happy to hear that you had an excellent experience with our service department. If there is ever anything else we can do for you, just let us know!
February 18, 2019
Posted 339 days ago.
Prompt service. Always takes c...
Prompt service. Always takes care of anything needed done. Very nice waiting room.
Linda J, CARMI, IL, Service Customer
February 14, 2019
DANIELLE WOODALL
Response
We are happy to hear that you had a great experience with us, Linda. We love our waiting room and appreciate you noticing. It is great to hear the service was timely and well done. Come back and see us again in the future!
February 18, 2019
Posted 339 days ago.
It was very pleasant visit at ...
It was very pleasant visit at the dealership. I explained the problem with my vehicle to the service department. I found the employees to be very professional and very courteous. They had my vehicle fixed in less than 24 hours. I was very pleased with the repair bill and I’m a happy customer.
Gary T, Henderson, KY, Service Customer
February 14, 2019
DANIELLE WOODALL
Response
Thanks for sharing your experience with us, Gary. It is our goal to make every trip to our service department as quick and painless as possible and it is great to hear that happened for you. We appreciate your business and hope to see you again in the future!
February 18, 2019
Posted 341 days ago.
Randy was amazing. He was fri...
Randy was amazing. He was friendly and helpful but not pushy.
Cindy J, Indianapolis, IN, Sales Customer
February 12, 2019
FLITTNER, RANDAL
Response
Cindy, thank you for letting Randy and the team help! Enjoy your new Tucson, and let us know when you're ready for service!
February 13, 2019
Posted 344 days ago.
John Allen made my experience ...
John Allen made my experience very pleasant and comforting and exceeded all of my expectations when it came to purchasing my vehicle. Definitely will recommend and hope to do business with him again in the future.
Noel D, ATLANTA, GA, Sales Customer
February 09, 2019
Allen, John
Response
Noel, we're glad to hear that John and the team were able to make your visit with us a pleasant one. Congrats on getting your new Elantra, enjoy the ride and let us know if you need anything else!
February 11, 2019
Posted 345 days ago.
nothing to add!
NANCY R, NEWBURGH, IN, Service Customer
February 08, 2019
JACOB A POKORNEY
Response
We hope we did a great job, Nancy, let us know if you need anything else!
February 11, 2019
Posted 345 days ago.
John was great, made us feel l...
John was great, made us feel like we were welcomed.
Matthew L, MOUNT VERNON, IN, Sales Customer
February 08, 2019
Allen, John
Response
Matthew, we're glad John could make you feel welcomed. When your new Santa Fe is ready for service, we'd love to see you back!
February 11, 2019
Posted 346 days ago.
Although the invoice says wipe...
Although the invoice says wiper fluid was added, the light was still on and there was no wiper fluid.
VERONICA W, NEWBURGH, IN, Service Customer
February 07, 2019
DANIELLE WOODALL
Response
Veronica, thank you for letting us know this occurred. If you need to come back and see us, we would be happy to help out.
February 08, 2019
Posted 346 days ago.
Very satisfied with your servi...
Very satisfied with your service and the charges were very reasonable.
ALVIN S, EVANSVILLE, IN, Service Customer
February 07, 2019
DANIELLE WOODALL
Response
Alvin, we're glad to hear it! If you need us again in the future, we'd love to see you and your new Santa Fe back again!
February 08, 2019
Posted 351 days ago.
Fast and friendly
DEBRA T, NEWBURGH, IN, Service Customer
February 02, 2019
MICHAEL KELLER
Response
Fast and friendly is what we hope for, Debra. Let us know if you need anything else!
February 04, 2019
Posted 352 days ago.
Jim Schneider was very friendl...
Jim Schneider was very friendly and explained everything to me. He made me feel comfortable
Brenda M, Evansville, IN, Sales Customer
February 01, 2019
Schneider, Jim
Response
We're glad Jim could help, Brenda, thank you for giving him the opportunity. We'd all be happy to see you back again!
February 04, 2019
Posted 353 days ago.
No complaints. Service person ...
No complaints. Service person did a great job on taking down my concerns. One thing - I'm sure it was too cold but car wasn't washed. I think they should tell me I can bring it back at another time for a free car wash. There wasn't any comments about that but again that isn't a big concern.
BRENT H, EVANSVILLE, IN, Service Customer
January 31, 2019
DANIELLE WOODALL
Response
Thank you for stopping by, Brent, we're glad you a complaint-free visit. We hope the lack of a car wash did not ruin your time with us, and we hope you still enjoyed your time. If there's anything else you need, please let us know!
February 01, 2019
Posted 353 days ago.
Couldn’t be better. The onl...
Couldn’t be better. The only problem that had ever been difficult for you to solve was our “Rear Door Open” indicator. However, I think you solved that problem on your second effort. You do nice work. Employees are pleasant and helpful. They even showed me the worn-out parts. Employees even replaced my key battery when I phoned at an inconvenient time for Hyundai. Keep up the good work.
ROBERT H, EVANSVILLE, IN, Service Customer
January 31, 2019
JACOB A POKORNEY
Response
Robert, we're happy to hear that our team provides great work. We hope you had a good visit with us, and we hope we can see you back again!
February 01, 2019
Posted 353 days ago.
Joe was great! He showed us al...
Joe was great! He showed us all the bells and whistles on the new Santa Fe . Answered all the questions we had. when we had done all the paper work , he had my old Santa fe and the new one in the garage area so we could move all of my stuff and not be out in the cold.
Lori J, Evansville, IN, Sales Customer
January 31, 2019
MADDOX, JOSEPH
Response
Thank you for letting Joe and the team do business with you, Lori. Enjoy your new Santa Fe, and let us know if there's anything else you need from the Evansville team!
February 01, 2019
Posted 356 days ago.
John Allen was very personable...
John Allen was very personable and knowledgeable about Hyundai vehicles and tailored my shopping experience based upoon our conversations.
THOMAS R, MORGANFIELD, KY, Sales Customer
January 28, 2019
Allen, John
Response
Thomas, we're glad John and our team could help out! Let us know when your new Sonata is ready for service, we'd love to see you back!
January 30, 2019
Posted 356 days ago.
We took our 2013 Elantra in to...
We took our 2013 Elantra in to have some Engine Noise checked out. The Mechanic listened to the noise and test drove the car and then decided that further investigation is needed. He suggested that the next time the car is scheduled for an oil change and service he will check the motor for metal shavings and then determine what action can be taken. Overall we were pleased with the mechanics assessment with the problem and will schedule the service in the next 3-4 weeks.
LISA W, WASHINGTON, IN, Service Customer
January 28, 2019
MICHAEL KELLER
Response
Lisa, we're glad we could help out! We hope we can take great care of you when you're back in a few weeks, we look forward to seeing you!
January 30, 2019
Posted 358 days ago.
Always a great experience at E...
Always a great experience at Evansville Hyundai!
TRISHA S, MOUNT VERNON, IN, Service Customer
January 26, 2019
DANIELLE WOODALL
Response
That's what we hope for, Trisha! We look forward to your next visit back!
January 28, 2019
Posted 359 days ago.
Everything was done in a timel...
Everything was done in a timely matter v
RITA S, WADESVILLE, IN, Service Customer
January 25, 2019
DANIELLE WOODALL
Response
Timely is what we hope for, Rita. Let us know if you need anything else!
January 25, 2019
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